The price only ever goes up, no loyalty for continued custom and no claims!
Have only experienced phone calls and have never had a claim so I do not have much to go buy. They have been helpful on the phone when I have needed to change items on my policy.
Alison
Brooks Braithwaite
7 years ago
Dear Customer,
Thank you for your lovely review!
It's great to hear we have always provided a helpful service to you on the telephone when you have need to make any changes!
We are sorry this has been your experience in regards to premiums. We have recently experienced an increase in some premiums due to improvements in the cover levels provided. We will be very happy to go through this with you and discuss your individual history, please don't hesitate to get in touch with us should you be interested to do so.
We appreciate your comments and will pass this on.
Kind regards
Petplan Sanctuary Team
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ลูกค้าที่ไว้วางใจได้
7 years ago
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (1)
Yes thank you
I think you were very effective and efficient with everything and I am utmost happy to be dealing with you.
Thank you for your help'
Alison
Brooks Braithwaite
7 years ago
Dear Customer,
Thank you for your lovely review!
We're very pleased that you found the whole process very efficient and our team were able to assist you easily!
Very simple to use website, easily understandable, and great value for the cover
Tim
Brooks Braithwaite
7 years ago
Hello Mr Smith,
Thank you for the great review.
We love to hear feedback on our website, so it is great to know you found it easy to use and understand. I am happy that you found the cover good value as well!
If you need anything at all in future, please do let us know.
Website was easy to use and straight forward, providing me with all the information I needed.
Pricing was great in comparison to some of the other insurers.
Tim
Brooks Braithwaite
7 years ago
Hello Miss Wann,
Thank you very much for the delightful review.
It's great to hear feedback on our pricing and website, so it's lovely to know you were pleased with both!
If you need anything at all in future, please do let us know.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
