Many thanks for taking the time to leave some feedback.
I'm ever so sorry that this item didn't reach you in perfect condition. The crates are handmade and are very strong. I assume that this was damaged en route as we have sent out hundreds.
I will have a replacement sent to you immediately. I'm sorry for any disappointment caused.
Regards
Bob Beer
Had to chase my order after a week despite website saying delivery in 2-3 days. When it did arrive, the box had 1x bottle missing. Emailed the company about this and after receiving no reply for 3...
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Best of British Beer
Best of British Beer
13 years ago
Sorry you were disappointed, we didn't send the beer straightaway as it was clear it was for Father's Day and it would have turned up nearly two weeks early.
Apologies about the missing bottle, clearly this is unacceptable but it was just an oversight during our peak period.
Regards
Gill
I HAD A PROBLEM WITH MY ORDER (A WEBSITE GLITCH I THINK) AND ALTHOUGH THEY WERE SLOW TO RESPOND TO AN INITIAL EMAIL (ONE WEEK) ONCE I CALLED THEM THEY WERE QUICK TO FIX THE PROBLEM.
Best of British Beer
Best of British Beer
13 years ago
Thanks for the feedback. We have moved the buy button up to the top of the screen to make it more obvious, but it has meant that customers have missed the option to put the dates in for the Beer for a Year as it is at the bottom of the screen. We're having that moved also.
Beer will arrive on the date requested, hope it is enjoyed
Many thanks
Gill
วันที่ซื้อ: 04/06/2013
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13 years ago
A very useful website for ordering gifts for loved ones back home whilst oversea
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.