Thank you for your comments, I'm so sorry to read that you have left us a 3 star service review and that you are not 100% happy.
I can see that Evri delivered your wallpaper on the 3rd working day, which is within the 3 - 5 day timeframe for free delivery that you selected.
I am sorry if you feel it takes too long for us to reply to emails, we aim to reply within 24 hours but often much quicker - I can see that the majority of your emails were answered within 30 minutes.
I am also sorry if your paste was not included with your order, and can confirm that replacement paste was sent to you.
If we can be of any more help please email us at info@worldofwallpaper.com or call us on 01628 763050