Internet was poor , as it kept kicking me out when entering my children's ages even though I was entering them correctly , in the end I called up to book , was surprised that I needed to pay in full...
A very quick process for booking. Only problem I experienced was I couldn't book one lodge but ok to book two together.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
My recent booking
I am a merlin pass holder and was disappointed that I couldn't use my discount on my hotel booking just because you have a deal on it shouldn't mean we can't use our Marlin pass discount as well....
Initially I was attempting to book my break online as I find it a lot quicker and simpler but in this instance there was an error and the transaction wouldn't complete for an unknown reason so I had...
Site confusing as it looks as if entry to the park is within cost as you don't get option to add tickets. Phoned and was told it was included. Phoned to double check and told it would cost us another...
อ่านเพิ่มเติม
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for your feedback.
Our website for Alton Towers Holidays provides a variety of package options to suit all needs.
Some breaks include great deals with 1 day and 1 day free into the park included, others offer a hotel stay with breakfast for those who wish to enjoy everything else that the Alton resort has to offer outside of the theme park (like the Spa and Splash Landings Water park etc).
Our team are available to advise on which break is most suitable for your needs at the time of booking and will be glad to help.
With kind regards,
Kim
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!