Used the website to book direct. Had a technical 'hitch' with what I wanted and what was booked, rang the team and could not have been more helpful for the inconvenience.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Pirate/Princess weekend
Booked using the Alton Towers website, it was ok but details (eg an itinerary for the day) were not available. This would have been useful.
Easy to book online. Then emailed customer services to ask for nice view room and any suprises for my daughters birthday the night we stay. Quick response to say nice room allocated and a...
Very easy to understand and use. Didn't need to contact anyone and booked very quickly and received immediate confirmation. Really looking forward to my stay.
Yes we would recommend booking in this way -easy peasy
One point we do not know how we get tickets for the rides part but take it these have to be ordered separately, Would have liked info on this. ...
After taking ages to work it out on the website I chose to ring up .took ages to be answered then prices had changed.I explained my situation.2 adults travelling with 3 children 2 of which are...
อ่านเพิ่มเติม
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service.
We have spoken directly on the phone today to check that everything is now in place for your upcoming stay and also discussed the free carer places that Alton Towers gladly provides.
Please accept our apologies for the issues on making your booking but I hope that you can now start to look forward to your upcoming break!
With kind regards,
Kim
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
booking
It was good my question was answered quickly
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Great service. Easy to use
Quick and easy. Like the option for cancellation insurance for emergencies
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
