The line was clear and the service was hassle free, price of call needs to be reviewed but all else was excellent! Got all the information needed for my short break and would recommend, the staff...
Website is very complicated. Keeps directing you to different 'offers and deals'. Too many pages on their site. Not very user friendly. Takes far too long to get the details you want. Initially,...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate us.
There are different options available to offer a variety of packages to suit all needs, some with tickets, some without tickets and some for our great themed weekends.
I'm pleased you were able to find a deal for £123.75 for 4 people for your break and hope that you all had an amazing time!
If you need any help to choose a package in the future, our friendly customer experience team are able to help get you booked up by calling 0871 360 2367.
With kind regards,
Kim
Generally easy to process the booking as I have done on previous occasions and although I could add activities such as the golf extravaganza and high ropes, I wasn't given any options to book extras...
We stayed in the enchanted village for 2 nights, we had 2 day theme park passes, 2 day water passes, we had a amazing time and have just booked again. Staff were all really polite and the food was...
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ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
It's not clear if I'm meant to be reviewing Alton Towers Holidays or "the booking service"?!?
The "booking service" no longer lets you add requests/info to your booking. The hotel was OK as ever, though now they've removed the early entry time for guests, there's no real reason to stay there...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
