My first mortgage appointment was cancelled the second appointment was on the wrong day finally they called on the right day and time.
Very frustrating trying to get a mortgage advisor appointment....
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Grace
West Brom Building Society
1 year ago
Thank you for your feedback. I'm sorry your experience with us wasn't up to our usual high standard, I will share your feedback with the relevant team. If you require any further assistance, please get in touch with us on 0345 241 4526. Thanks, Grace.
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Dela
CW
Charles Webb
Feefo-verifierat
Birmingham b129pb
1 year ago
Vad Charles Webb sa om West Brom Building Society:
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Could not have been better no
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FT
Frederick Tebbs
Feefo-verifierat
1 year ago
Vad Frederick Tebbs sa om West Brom Building Society:
staff always pleasant and offer assistance when it is requested .
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Betrodd kund
Feefo-verifierat
1 year ago
I use a lot of your branchs,and find the staff very friendly and helpful.very good,service.
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CH
Carl Hobday
Feefo-verifierat
featherstone,wolverhampton
1 year ago
Vad Carl Hobday sa om West Brom Building Society:
opening a bond
very efficient , polite ,& knowledgeable
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Betrodd kund
Feefo-verifierat
1 year ago
Helpful happy efficient polite
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Betrodd kund
Feefo-verifierat
1 year ago
Staff always polite and helpful.
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Betrodd kund
Feefo-verifierat
1 year ago
Shirley WBBS branch
Visited Shirley branch about cash ISA's. Very helpful, went to a side room to do the account opening. Excellent service given.
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Dela
RI
Richard
Feefo-verifierat
UK
1 year ago
Vad Richard sa om West Brom Building Society:
Great service online and telephone
Great on the phone. And the tech is as good. Events they say are happening do, with no delay. Well done WB!
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.