The service was excellent the cashier Kam was very friendly and dealt with my request efficiently. She gave me all the information I needed to be comfortable in opening a new account.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Don’t use the West Brom.
Money was not transferred as arranged. This caused huge stress and complications in buying a property!!!!
It has been received now but the neglect had a massive negative effect.
Grace
West Brom Building Society
1 year ago
Thank you for your feedback. I'm sorry to hear about your recent experience, I will ensure your feedback is passed on to the relevant department - Grace.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Always a friend face
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Very helpful staff over the phone and my query on both occasions was dealt with efficiently and with good humour and friendliness
0
Dela
JS
John Sprigg
Feefo-verifierat
1 year ago
Vad John Sprigg sa om West Brom Building Society:
Excellent
0
Dela
JC
John Carpenter
Feefo-verifierat
Shrewsbury
1 year ago
Vad John Carpenter sa om West Brom Building Society:
Excellent customer service.
The young lady who served me was very polite, friendly and efficient.
She guided me through my transaction explaining why there were penalties, how much they would be, and how they would be...
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0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Excellent customer service. Can’t fault it
Although I had an issue as I phoned to cancel and the account was opened anyway. The service was excellent and quickly rectified.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Excellent service.
Quick, efficient, knowledgeable, happy to give their time for you, None judgmental.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
WILL BE BACK ….
Very friendly, very patient, very informative. All with smiles.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.