Could have done with some help at Heathrow and Singapore airports. If we had missed the connections, we were stuffed.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We were sorry to hear of your disappointment with some aspects of the tour. We rarely receive complaints about the food but please rest assured your comments have been duly noted. We truly hope that overall you enjoyed visiting this fascinating region.
Kind regards,
Lorraine, Wendy Wu Tours
The hotel we stayed in in Phnom Penh was very poor. The room was not clean, there were cockroaches in the bathroom and the catering was mediocre.
A comment: you might consider because of the high...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback which is invaluable and has been passed onto our ground handlers for future improvements. We are delighted that overall you enjoyed the tour and we hope to have the pleasure of welcoming you on-board in the future.
Kind regards,
Lorraine, Wendy Wu Tours
Produktomdömen
Köpdatum: 22/02/2015
0
Dela
Betrodd kund
11 years ago
So far on the booking front good precise information
Initially had to ring 24 hours after making booking because no details were sent. The home address was also completely incorrect!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are sorry if you did not receive the initial confirmation invoice we sent by email and that your address was incorrect. We trust everything is now in order but please contact us if you have any queries.
Kind regards,
Lorraine, Wendy Wu Tours
Lisa was a very helpful lady with all the facts at her fingertips. My brochure arrived the morning after my telephone call and the receipt for my deposit was on my e-mail within the hour, I am...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback on the booking process. We are delighted that you are pleased with the service you received from Lisa and will ensure that she gets your comments. We look forward to hearing all about your trip on your return!
Kind regards,
Jasmin, Wendy Wu Tours
The lady I spoke to was clear speaking and answered a couple of questions I had with no problem. I never felt pressured at any point to book the holiday.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.