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Universal Fans Recensioner

Visar alla 2,006 omdömen

Betrodd kund

Feefo-verifierat

6 years ago

All correspondence from the technical enquiry team was prompt.

Produktomdömen

Köpdatum: 25/03/2020

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om Universal Fans:

Great Price and Friendly Service !

Köpdatum: 30/03/2020

Betrodd kund

Feefo-verifierat

6 years ago

Professional technical advice and follow up

I needed clear advice on the type of ceiling fan to fit a raked (angled) interior ceiling and accessories to maximize its effectiveness. Rang universal fans on two separate occasions and both the...

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Köpdatum: 03/04/2020

Betrodd kund

Feefo-verifierat

6 years ago

Excellent customer service from all concerned especially Amanda.

No problem buying my 2 Martec fans which l am very happy with.All done via the phone and then deliveted to me.Couldnt have been easier.

Produktomdömen

Köpdatum: 03/04/2020

Trusted Customer

Feefo-verifierat

Nhulunbuy

6 years ago

Vad Trusted Customer sa om Universal Fans:

Great to deal with.

Matt was great to deal with. The pallet of fans was quickly dispatched and received. We aren’t used to service this quick out here in Arnhem Land.

Köpdatum: 03/04/2020

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om Universal Fans:

Product arrived in good time frame, although from my ordering I believed it to be a locally made item.

Produktomdömen

Köpdatum: 25/03/2020

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om Universal Fans:

Universal fans a supplier never to be used again.

Their return policy is disgraceful. I had a fan that I incorrectly ordered and when I received it I opened the unsealed box it was delivered in to see if it would work. Because I was honest enough to...

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Customer Service

Universal Fans

6 years ago

Hi, thanks for your feedback. We're sorry to hear that you're disappointed with our returns policy. We understand that people make mistakes sometimes so we do accept change of mind returns, even though we are not required to do so under Australian Consumer Law. However, in order to ensure that we can provide our customers with brand new items, we do not accept returns of open boxes. This policy is outlined on our website here: https://www.universalfans.com.au/return-policy/. We do encourage customers to report any damage to their order as soon as they are aware of it because this puts us in the best possible position to help you. This includes receiving an unsealed box as well as the damage to the vent. I can assure you that these items are packed carefully and leave our warehouse sealed. Your review indicates that you don't want to proceed with a warranty claim for the vent, but if you change your mind please let us know by emailing service@universalfans.com.au.

Produktomdömen

Köpdatum: 27/03/2020

Trusted Customer

Feefo-verifierat

6 years ago

Vad Trusted Customer sa om Universal Fans:

Excellent service! Patient and understanding.

Köpdatum: 25/03/2020

Betrodd kund

Feefo-verifierat

6 years ago

Helpful and informative

Universal Fans were very helpful as I had to make a decision without being able too view the unit - they talked me through the options and also made sure that I was aware that the fan was still going...

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Produktomdömen

Köpdatum: 23/03/2020

Betrodd kund

Feefo-verifierat

6 years ago

This is the second fan purchased from Universal Fans. Quick delivery of product each time and well priced.

Produktomdömen

Köpdatum: 26/03/2020

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

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Varför lita på Feefo-omdömen?

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Universal Fans Omdömen

Mercator Grange 2 DC Ceiling Fan with Remote - White 52Fler recensioner av den här produktenVisa produktwebbplatsSo far very quiet. Not using them atm but will enjoy the quieter motor in summer months. Style and remote control are great.

Flow Exhaust Fan - Square 250mm - White - CCT LED Light - Requires HardwiringFler recensioner av den här produktenVisa produktwebbplatsQuiet and stylish and unobtrusive

Flow Exhaust Fan - Square 300mm - White - CCT LED Light - Requires HardwiringFler recensioner av den här produktenVisa produktwebbplatsQuiet stylish and unobtrusive

Brilliant Horizon 3 in 1 WhiteFler recensioner av den här produktenVisa produktwebbplatsProduct has been installed and appears to be working as it should. There may need to be some adjustments, which only time will tell.

Square Air Conditioning Vent 360mm (350mm Duct)Fler recensioner av den här produktenVisa produktwebbplatspoorly packed and broken in transit

TT Silent 150 inline mixflow fanFler recensioner av den här produktenVisa produktwebbplatsVery effective in drying out a wet wall

Polyaire Derby 100 Ceiling Exhaust FanFler recensioner av den här produktenVisa produktwebbplatsReplacement for 12 year old fan. Very easy to install. Quite and efficient fan.

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