Fantastic friendly service. I realised I’d ordered the wrong colour fan so I emailed requesting to change it and was so happy with the friendly communication and willingness to accommodate my needs....
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Köpdatum: 12/08/2020
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Universal Fans:
Loved my fans & Delivery 🚚 was on time . Thank you
Köpdatum: 26/08/2020
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Trusted Customer
Feefo-verifierat
Roxburgh Park
6 years ago
Vad Trusted Customer sa om Universal Fans:
Great quality fans, excellent customer service, fast delivery. Thank you!
Very quick turnaround on dispatching and delivery interstate even with covid19 affecting both states. Everything arrived as I ordered. Would happily purchase from them again.
Produktomdömen
Köpdatum: 24/08/2020
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Trusted Customer
Feefo-verifierat
Richmond
6 years ago
Vad Trusted Customer sa om Universal Fans:
I would like to compliment Universal Fans on their professionalism and commitment to customer service during the Covid19. As I was unable to visit the store, I was guided to purchase the right...
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Produktomdömen
Köpdatum: 13/08/2020
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Betrodd kund
Feefo-verifierat
6 years ago
Amanda was great in her serVice but when delivery was not successful a male assistant was no help at all to help sort out the delivery problem
Customer Service
Universal Fans
6 years ago
Hi there, I've checked your consignment details and I'm glad to see that you have received your order. However, I am sorry to hear that our after-sales service wasn't to the same standard that you'd come to expect from us! We are looking into this to see how we can improve when hiccups do present themselves around delivery, although it can be tricky when it comes to road closures in place! Please don't hesitate to email us service@universalfans.com.au if you need anything else from us at all.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.