Both telephone and email enquiries were dealt with promptly and with great focus on complete customer service. *****, no hard sales, just facts and information.
Produktomdömen
Köpdatum: 02/12/2020
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Couldn't believe how soon they arrived, less than a week across the country. Usually wait at least a couple of weeks at least for items from the eastern states. Love the fans as well especially the...
Fans arrived in a timely manner ans worked as advertised. However, after nine (9) months of operation one of the fans is displaying F during its left to right swing and shuts down if the swing action...
Fantastic customer service, I asked a couple of tricky product questions and Universal Fans found the answers for me and quickly got back to me. I also found their prices to be competitive, so I...
As a specialist fan retailer, universal fans have a really great range of fans - and the price is right... We have sloping ceilings (19 degrees) and most shops don't have much choice. Also, our...
Läs mer
Köpdatum: 04/12/2020
0
Dela
RW
Richard Wood
Feefo-verifierat
edgecliff sydney
5 years ago
Vad Richard Wood sa om Universal Fans:
we are waiting for warranty service
Customer Service
Universal Fans
5 years ago
Hi, sorry to hear about this. It looks like you may have contacted the manufacturer directly to raise a warranty claim, because we haven’t received any emails from you. They will reopen from January 4th, however even at this time of year, the manufacturer’s in-home warranty is still usually the preferred option for most customers. In the meantime, please email any correspondence you’ve had with them to service@universalfans.com.au, and we will be happy to look at your options or liaise with the supplier on your behalf once they’ve reopened.
Produktomdömen
Köpdatum: 02/12/2020
0
Dela
MM
Marc Meiers
Feefo-verifierat
5 years ago
Vad Marc Meiers sa om Universal Fans:
Easy to use website and cannot fault the service, thank you!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.