Shocking service from Tinhat. Takes far too long to resolve a claim.
Still not resolved. Poor communication and lots of delays in getting things resolved.
5
Dela
Betrodd kund
9 years ago
Have not had a policy sent or emailed to me
I have not received my policy yet money is being taken from my accoun
Joe
tinhat™ Insurance
9 years ago
Hi,
Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.
We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.
Best wishes,
Joe
2
Dela
Betrodd kund
9 years ago
Was all ok - I expected to get some more information through - eg policy/si...
Was all ok - I expected to get some more information through - eg policy/sign in to check details etc. I just got an email saying the insurance had started and a link to your website.
1
Dela
TC
Trusted Customer
noctorum prenton
9 years ago
Vad Trusted Customer sa om tinhat™ Insurance:
Excellent service by Tinhat Insurance
it a great tinhat insaurance
0
Dela
Betrodd kund
9 years ago
Getting set up with the right insurance that suited us was paramount and it...
Getting set up with the right insurance that suited us was paramount and it was so simple I couldn't believe it also at a super price.... Excellent.
0
Dela
TC
Trusted Customer
Crawley
9 years ago
Vad Trusted Customer sa om tinhat™ Insurance:
It's hard to givexplain a review on something I have not had to use yet but...
It's hard to givexplain a review on something I have not had to use yet but gave 4 stars hoping things will be OK if I have to claim and
Might give the xtra star
0
Dela
Betrodd kund
9 years ago
great value
clear , concise and easy to set up what is great value insurance
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.