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The Works Omdömen

http://www.theworks.co.uk

BRA

Inspiring and empowering customers to read, learn, create and play

Tjänst

3.2

556

100

105

448

1,284

omdömen under det senaste året

Visar alla 269,282 omdömen

Betrodd kund

Feefo-verifierat

8 months ago

cancelled order after waiting 2 weeks for an update

questioned where my order was after 2 weeks of waiting for it to be dispatched, then received a new tracking number saying it was dispatched, only for them to cancel the order the next day

T Richards

Feefo-verifierat

8 months ago

Vad T Richards sa om The Works:

Bad information as customers service didn't seem at all bothered

I ordered every year for my granddaughters crafts this year had to telephone 3 times to see where my order was I have recently received my order socking wet things missing and iteams broken I...

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Betrodd kund

Feefo-verifierat

8 months ago

Lost parcel

Wrong parcel delivered and never found and delivered to me. Ended up getting a refund which is fine but was a bit rubbish considering I’d spent time carefully going through The Works website to find...

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Betrodd kund

Feefo-verifierat

8 months ago

Christmas order cancelled

My order was undelivered due to damaged packaging - decision by Evri -and then cancelled by The Works with no option to reissue

Rachael Cookson

Feefo-verifierat

GBR

8 months ago

Vad Rachael Cookson sa om The Works:

Really poor customer service

Terrible service, had to cancel order as after 3 weeks they still hadn't sent it or bothered to communicate about the delay. Tracking was not available meaning I spent over half an hour in a queue,...

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Alison Hall

Feefo-verifierat

8 months ago

Betrodd kund

Feefo-verifierat

8 months ago

Disappointing Experience and Unhelpful Customer Service

I ordered over £60 worth of items, fully aware delivery would take over 10 days. However, after 12 days with no update I had to chase my order. On day 15 it was finally dispatched with missing items,...

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Jeanette Boniface

Feefo-verifierat

GBR

8 months ago

Vad Jeanette Boniface sa om The Works:

Won't ever order again

Terrible. I made an order on Nov 19th. Some items were for my grandsons 6th bday on 7th Dec. I emailed twice to enquire when I would receive...both ignored. I eventually received on 18th Dec. Over...

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Feefo-verifierat

GBR

8 months ago

Vad SC sa om The Works:

Do not order from the works, terrible delay in delivering your order

Weeks and weeks of delay of the order , with no message and no apology. When I looked up how to cancel the order- because by this time I had had to order from Amazon for all the similar goods, I saw...

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Betrodd kund

Feefo-verifierat

8 months ago

Good service

Easy purchase and fast delivery.

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