Inspiring and empowering customers to read, learn, create and play
Tjänst
3.2
/5
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556
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448
1,284
omdömen under det senaste året
Visar alla 269,282 omdömen
Betrodd kund
Feefo-verifierat
8 months ago
Very good but delivery takes to long
0
Dela
LF
Lorna Ferns
Feefo-verifierat
8 months ago
0
Dela
GS
Gemma Symons
Feefo-verifierat
GBR
8 months ago
Vad Gemma Symons sa om The Works:
Long delivery wait time
Placing the order was very simple and straightforward BUT their delivery is 15 working days (so minimum 3 weeks) which is very poor, I definitely won't be ordering again.
Dispatch and delivery takes far too long for the price it costs for delivery books arrive a bit battered
0
Dela
EO
Elise Oflynn
Feefo-verifierat
8 months ago
0
Dela
SC
Samantha Cobb
Feefo-verifierat
GBR
8 months ago
Vad Samantha Cobb sa om The Works:
Online Order Review
I've always loved the works, but unfortunately I made an order a month ago and have still not recieved it. I appreciate it's Christmas time and it's busy. But after 1 phone call attempt and giving up...
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0
Dela
HK
Helen K
Feefo-verifierat
GBR
8 months ago
Vad Helen K sa om The Works:
Awful
I ordered some books on 17th November and today is the 19th December and I haven’t received them.
0
Dela
SS
Susan Smithson
Feefo-verifierat
GBR
8 months ago
Vad Susan Smithson sa om The Works:
Hopeless
Took them 2 weeks to tell me the item was out of stock!
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Good company poor delivery companye
Took three weeks for delivery
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.