Inspiring and empowering customers to read, learn, create and play
Tjänst
3.2
/5
5
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1
556
100
75
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448
1,284
omdömen under det senaste året
Visar alla 269,282 omdömen
Betrodd kund
Feefo-verifierat
12 years ago
Brilliant service and fanatic books
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Unfortunately the website is frequently incorrect as to what items are in stock and in…
Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.
The Works
The Works
12 years ago
Good Afternoon
Thank you for your feedback.
Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out.
We do apologise for any inconvenience or disappointment this may cause.
Regards
The Works Customer Service
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Product and price was good however, could of got here sooner. Thank you
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
terrible delivery service good products but not efficient with delivery or communication...
terrible delivery service good products but not efficient with delivery or communication...
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion.
It is from customer feedback that we are able to review and improve our services to you.
Regards
The Works Customer Service
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Perfect
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
It took two weeks for my order to get to me despite paying for a…
It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologise that your order took longer to arrive than expected.
Occasionally delays do occur with our couriers and we apologise for this.
Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you.
The Works Customer Service
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Excellent service .Fast delivery
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
excellent transaction good service
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Quick delivery
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
All went very smoothly, as a childminder I ordered a large amount of books for…
All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.