Inspiring and empowering customers to read, learn, create and play
Tjänst
3.1
/5
5
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1
538
98
75
105
448
1,264
omdömen under det senaste året
Visar alla 269,282 omdömen
Betrodd kund
Feefo-verifierat
12 years ago
Service was really good both online and in store, got all the information I needed…
Service was really good both online and in store, got all the information I needed and staff are very cooperative.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Lovely book, excellent price, fast delivery. Fantastic!
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
At first I was really pleased because everything came so quickly but one little dinosaur…
At first I was really pleased because everything came so quickly but one little dinosaur toy was missing and I was promised a replacement but it still hasn't turned up
I couldn't decide whether to...
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0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Ordered on the 28th September received on the 9th October. Not the fastest but then…
Ordered on the 28th September received on the 9th October. Not the fastest but then postage was free and I was in no hurry. It would be handy if a tracking number could be supplied to be able to...
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0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Prompt service good value
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Very impressed with both prompt delivery and replacement of
one of the books. The lady…
Very impressed with both prompt delivery and replacement of
one of the books. The lady on the phone was exceedingly polite
and efficient and I won't hesitate to order from The Works again.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Cannot really comment as still awaiting delivery of order which was placed 28th September.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Still hasn't arrived, no communication and they told me has only just been dispatched when…
Still hasn't arrived, no communication and they told me has only just been dispatched when I rang them.
Awful. Will warn everyone I know and never use them again, just terrible.
The Works
The Works
12 years ago
We are sorry that you have not received our usual high level of customer service on this occasion. We can confirm that your order was dispatched on 6th October and should be with you in the next few days.
Again, please accept our apologies.
Kind regards
The Works Customer Service
Betrodd kund
12 years ago
And yet I was told something different on the phone. Looks like everyone who leaves bad feedback had theirs dispatched on 6th October. How coincidental.
Hilariously, something I ordered at a later date to ordering from you has just arrived. From China.
0
Dela
Betrodd kund
Feefo-verifierat
12 years ago
Great service and free P&P. What more could you want. Thankyou.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.