Inspiring and empowering customers to read, learn, create and play
Tjänst
3.2
/5
5
4
3
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1
556
100
75
105
448
1,284
omdömen under det senaste året
Visar alla 269,282 omdömen
Betrodd kund
Feefo-verifierat
8 months ago
Books come as ordered, great conditions.
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
0
Dela
KR
kelly rowland
Feefo-verifierat
8 months ago
Vad kelly rowland sa om The Works:
Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Dela
MD
Ms K.Doughty
Feefo-verifierat
GBR
8 months ago
Vad Ms K.Doughty sa om The Works:
Great ideas at great prices!
Great products at Great prices and lots of range, love this store!
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Santa
Satisfactory, but roller pens were very disappointing.
0
Dela
TB
Teri Barker
Feefo-verifierat
GBR
8 months ago
Vad Teri Barker sa om The Works:
Awful
Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team have resolved this issue and a full refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
All good at the works
I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
0
Dela
JS
Jane Streatfeild
Feefo-verifierat
8 months ago
Vad Jane Streatfeild sa om The Works:
Very helpful store manager in Didcot
0
Dela
Betrodd kund
Feefo-verifierat
8 months ago
Tortoise
It took so long for may parcel to arrive, I forgot I even ordered it.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.