I absolutely love the concierge. They have been so helpful, and just the fact that they contacted me in case I had questions. Suiteness has been an amazing site to use thus far but this just makes it...
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0
Dela
Betrodd kund
7 years ago
I'm loving Suiteness
I have loved how responsive the team is. And I like how they can pick up from a prior conversation. The experience has been awesome so far!
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Dela
Betrodd kund
7 years ago
Trying to help
They did well at trying to help me find a room in the city I wanted and the dates I needed.
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Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Good site
Good listings. Easily found what I wanted.
That said, I would like to have seen more pictures from each of the hotels. That way I’d be more sure of my selection.
0
Dela
Betrodd kund
7 years ago
excellent customer service
0
Dela
TC
Trusted Customer
Phoenix
7 years ago
Vad Trusted Customer sa om Suiteness:
Satisfactory
Suiteness provided an excellent booking experience, bot in researching multiple venues to getting us a great rate. When I did, after confirming my reservation, have the need to make additional...
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Geoffrey
Suiteness
7 years ago
Hi David,
We’re really glad to learn that you found booking on Suiteness to be an excellent experience! I’m very sorry that you felt as though the post-booking service we provided didn’t meet your expectations. We’re always striving to exceed each of our guest’s expectations as well as anticipate their travel needs to help create a memorable travel experience. The destination you’re traveling to was recently added to the site and we’re in the process of creating ground transportation partnerships to meet our guests needs similar to the service we provide in larger markets. In this type of situation, we typically suggest that our guests consider using one of the popular internet ridesharing services or exploring the shuttle service offered by the hotel. Similarly, when a guest inquires about purchasing airfare, we explain that we don’t currently sale airfare on the site nor do we have any partnerships in place to offer this service.
We’re very grateful that you chose to book with us and we’re even more so thankful for the useful feedback you and all of our guests provide us as we continue to move towards providing an outstanding experience for each of the site's members. Please don’t hesitate to call us again at +1-415-857-2359 or email us at concierge@suiteness.com or reach us by initiating a chat on the site and we would love to help you with your trip planning or answer any questions you may have. Thanks again!
Geoffrey at Suiteness
1
Dela
Betrodd kund
7 years ago
Great and easy to navigate for all your travel needs!
The concierge has contacted me and followed up. I would absolutely recommend Suiteness.com. The website is easy to navigate, has all info , and made booking a breeze!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
