Loved how easy it was too book and the hotel was amazing!!!
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Dela
Betrodd kund
7 years ago
Fast and convenient
Alex was wonderful and helpful. Everything was done as I requested.
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Dela
Betrodd kund
7 years ago
I used the service because you are partners with affirm. Other then that ur company really don't do anything out of the ordinary. However I do appreciate that partnership. It really helped me out....
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Cherie
Suiteness
7 years ago
Hi there -
As a growing start-up, we're definitely focused on getting as many suites as possible for our guests and the best rates. I'm so sorry we were not able to assist with the early check-in request as well as the incidental hold at hotels however we do work with hotels as close as possible to accommodate those when available.
However, I'm glad you were able to take advantage of our partnership with Affirm and I hope the next time you decide to use Suiteness, we're able to help you even better with any requests. I really appreciate you using Suiteness and thank you for your feedback,
Cherie from Suiteness
Betrodd kund
7 years ago
You're Welcome.
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Dela
Betrodd kund
7 years ago
Great recommendations and easy reservation process
0
Dela
Betrodd kund
7 years ago
Awesome easy site
It was my first time and I had an awesome experience.
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Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Amazing customer service
Had a question right after I booked. Was able to speak with a representative right away. Great customer service. She even gave me options to set up an airport limo pick-up.
0
Dela
Betrodd kund
7 years ago
Easy to navigate and book
Great overview of availability, easy booking and immediate follow up by the concierge.
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Clueless.
Booking was easy peasy. But no thanks to the Suiteness Concierge. They have NO CLUE what they're doing whatsoever! Well, with the exception of 1. The rest have just left me wondering how they still...
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Cherie
Suiteness
7 years ago
Hi Shiela -
Planning for a trip is a huge task and the last thing we'd want to do is add onto that. I actually spoke with you during your search and we found the root of your problem which seemed to be a bug on our website that our development team is working on. I'm really sorry that it took so much time to figure out the cause of this (mostly because it has never happened before!) and I'm thankful you were patient enough to help me discover this. We definitely don't want you or other guests facing this (as well as other Concierges.) It was definitely confusing for me to understand what was happening which is why we looked into it immediately after.
I'm glad you were able to find a suite at the end of the day and we're hoping we can get this issue resolved as soon as possible. Please let us know if there's anything we can do for your upcoming trip at concierge@suiteness.com or (415) 857-2359.
Cherie from Suiteness
0
Dela
Betrodd kund
7 years ago
Booking was easy
0
Dela
Betrodd kund
7 years ago
So far, so good! Can’t wait for our trip!
My booking went smooth as silk! Now to just get into my room in March! We’re thrilled, and can’t wait for our upcoming Gettysburg trip! Concierge answered every question that I’ve had so far, and...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
