This is my first time using suiteness and was pleased with customer service however I was not allowed to use my $25 credit that was provided upon membership. Also airfare was not offered at...
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Jeanna
Suiteness
7 years ago
Thanks for your feedback! When using our PaybyGroup payment plan as you chose to do, we typically are not able to apply credits as this is a manual process outside of the standard payment system on Suiteness. However, I have adjusted it and applied your credits to your stay so that you can use them on this trip :)
We are actually not able to assist with airfare at this time, as our platform does not support the information and data needed. We are a growing start up, so our focus is making the best suite platform available and we hope to expand into flights in the future! I do hope this helps to clarify things and solve any issues - we appreciate your business and taking the time to voice your concerns.
1
Dela
Betrodd kund
7 years ago
Amazing assistance from amazing reps
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
For one thing, the service you guys are providing is just awesome for a regular guy like myself taking family and looking for a high end suite for a fraction of its cost. Also providing a personal...
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2
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
I have had an amazing experience so far! I haven’t requested anything through the concierge yet, however they have been quick to respond and very helpful.
1
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
The ease of the website. also asking through the chat platform if there was anything else I desired for my stay.
0
Dela
Betrodd kund
7 years ago
Nice but not.
The room was great but the only thing that it was facing the parking lot.
0
Dela
TC
Trusted Customer
Minnesota
7 years ago
Vad Trusted Customer sa om Suiteness:
stellar!
Always so helpful and complete. I feel like I can ask the concierge anything and they reply like they genuinely want to help. I feel like there is no question too dumb or anything they are not...
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0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Great service! They got me the room I wanted!
1
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Amazingly easy!
Suiteness made finding a room for me and my friends so easy and definitely gonna make our trip so much better. Can’t wait to see our rooms. The people available for questions were also very friendly...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
