I went through suiteness for conjoining rooms and they only booked one room. I didn't pay $2500 for only one room. Beware.
Cherie
Suiteness
7 years ago
Hi Nichole -
I am so sorry about any misunderstanding that might've occurred. I took a better look into our logs and it appears that although you were searching and experiencing check out issues for two bedrooms. when the successful booking did come through, it was through a check-out page for an one bedroom suite. Since the suite name would have been a part of both room options it is possible to be confused. We will definitely look for more ways that we can make the difference clear as we would not want anyone to get anything less than what they intended to reserve. We took a look into the confirmation email and page that is shown immediately after that reflected the one bedroom as well.
I will be reaching out to you to ensure that if there is any documents or pages that reflect otherwise, that is something we care about and want to make sure you were not erroneously experiencing.
I really appreciate your feedback and allowing me to dig into this and will be in touch via email.
Please let your 24/7 Suiteness Concierge team if there's anything we can do for you at concierge@suiteness.com or (415) 857-2359.
Cherie from Suiteness
0
Dela
TC
Trusted Customer
Oakland
7 years ago
Vad Trusted Customer sa om Suiteness:
Extremely helpful
Helped me contr exactly what I read looking for at a reasonable price
1
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Love this site.
It was easy to find connecting suites and not so much of a headache to get rooms together.
0
Dela
Betrodd kund
7 years ago
Awesome
They were great. She helped me with all my questions
0
Dela
TC
Trusted Customer
Coeur d'Alene, Idaho
7 years ago
Vad Trusted Customer sa om Suiteness:
I'll use Suiteness again!
Very knowledgeable and fast response. Friendly too.
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Very user friendly.
Very easy booking accommodations.
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Providing I get my Piano in my suite they will have done my job.
Dominic
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
The layout was simple and it eas eqsy to navigate the different sections to find the perfect suites. No help from a concierge, didnt need it.
0
Dela
Betrodd kund
7 years ago
The site was really easy to navigate and appreciated the breakdown of all fees and taxes.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
