My experience was great. I like how the tax and fees are included on the total price. Except for the resort fee that is due at check-in. Y'all give a great breakdown on the suites and the list of...
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1
Dela
Betrodd kund
8 years ago
Good Customerr Service
Satisfy with service .If any question or concern they respond really fast.
1
Dela
Betrodd kund
8 years ago
FANTASTIC
Allowing booking of inter-connecting rooms/suites on-line is FANTASTIC. Great service from Suiteness and the hotels they work with.
2
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
my problem wasn't solved regarding my last stay
Alexandria Fields
Suiteness
8 years ago
Hi Emma,
Thank you for letting us know that this issue was not appropriately resolved so I could fix it for you!
First and foremost I am so sorry that you had a less than ideal stay, I would never want our guests to have that experience! I have brought the issues you encountered to the hotel team and will work closely to ensure they do not happen again. As a token of the hotel's apology, they have issued a full refund for your stay. Additionally, I would like to offer you a 5% discount on your next Suiteness booking. I truly appreciate you giving us the chance to make this up to you and please don't hesitate to reach out if I can help with anything else!
Alexandria
Suiteness Concierge Team
1
Dela
Betrodd kund
8 years ago
Best service
Everyone who has helped me with my first experience on Suiteness has had exceptional customer service skills and should all be given a raise! I'll use you again and again.
1
Dela
Betrodd kund
8 years ago
Great experience
You did a great job again - will absolutely use you in the future and tell my friends and family!
1
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
Very helpful and easy to use!
I had an issue with making the reservation but after speaking to a Suiteness Concierge they were able to help me trouble shoot my issue and get my confirmation number. They followed up with me later...
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1
Dela
Betrodd kund
8 years ago
Very helpful with booking and assisted with any front desk issue.
Very helpful with booking my suite and dealing with any issues that occurred.
1
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
Amazing
Jeanna was an amazing host!
1
Dela
Betrodd kund
8 years ago
AMAZING!!
Loved my experience I’m going to tell all my friends and family about Suiteness!!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
