Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

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Betrodd kund

11 years ago

i would have liked a discount for being a regular customer as i get bombardedwith fellow…

i would have liked a discount for being a regular customer as i get bombardedwith fellow companies promicsing better deals

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

Very Helpful and Competetive

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

depends who you have on the other end of the phone as to whether you…

depends who you have on the other end of the phone as to whether you are dealt with in the right manner

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

just made every thing so easy thanks Nick

SME Insurance Services

smei

11 years ago

Thank you for leaving us positive feedback.

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

I have used this company for many years now but things have changed and all correspondence…

I have used this company for many years now but things have changed and all correspondence is done on line. I had a problem when wanting to pay as I had been told over the phone how much it was and I...

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SME Insurance Services

smei

11 years ago

We are sorry to hear that you have not had a good experience whilst using the online portal this year. We do still offer the option for you to receive your documents through the post but we do give a £15 discount for customers who elect to obtain their documents via the online portal as we are trying to be more environmentally friendly. This is however still relatively new and we do appreciate any feedback from our clients regarding any issues that they may have had whilst trying use the portal, your comments will be taken on board. I can see that you have been a valued customer of ours for many years and we do hope that this does not prevent you from renewing with us in the future. Should you require any further assistance please do not hesitate to contact our customer services team on 0844 855 4602. Kind Regards Lisa Boyes Customer Services Manager

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

Nice people to deal with

SME Insurance Services

smei

11 years ago

Thank you for providing such excellent feedback. We will pass this onto the executives you have spoken to.

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

Had to change policy from the one last year. Job was done very quickly and…

Had to change policy from the one last year. Job was done very quickly and the lady was very helpful.

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

FANTASTIC SERVICE FROM START TO FINISH,THANKS.

SME Insurance Services

smei

11 years ago

Thank you for your feedback, it is lovely to hear we have provided a good service. We will be sure to pass your comments on to the executive concerned.

Köpdatum: 09/02/2015

Betrodd kund

11 years ago