I originally met with Alan on a " cold Call' but she was and is in not way cold. She is very personable that I had no problem taking time out of my morning to talk to their. Once i had a chance to...
Läs mer
Köpdatum: 28/06/2021
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
They are available, willing and able to answer questions regarding products and prices.
Köpdatum: 23/06/2021
0
Dela
WA
Waldron
Feefo-verifierat
4 years ago
Vad Waldron sa om SME Inc. USA:
Package has still not arrived. It has been “on the way” via UPS shipping since 6/15. Most likely not SME’s fault, but there should be follow up with UPS.
Pam
SME Inc. USA
4 years ago
Thank you for your feedback! Carriers do not let shippers know if/when a package is delayed/lost, but we’re quick to find a resolution when we’re alerted by our customers. In this instance, it appears that UPS lost your package. We’ll file a claim and we’ll ship a replacement order out to you today. Thank you for reaching out, and we apologize for the inconvenience.
WA
Waldron
4 years ago
Thank you very much for resolving this issue and sending product out again! Much appreciated!!!!
Köpdatum: 10/06/2021
0
Dela
AW
Access Physical Therapy & Wellness - Wallkill
Feefo-verifierat
4 years ago
Vad Access Physical Therapy & Wellness - Wallkill sa om SME Inc. USA:
We has a shortage on our order and when I called they took care of my problem.
Köpdatum: 09/06/2021
0
Dela
ER
Empower PT & FItness - Hall Road
Feefo-verifierat
4 years ago
Vad Empower PT & FItness - Hall Road sa om SME Inc. USA:
Great customer service and prompt delivery. Love working with Rob G
Köpdatum: 04/06/2021
0
Dela
PS
Procare Rehab - Summit
Feefo-verifierat
4 years ago
Vad Procare Rehab - Summit sa om SME Inc. USA:
Easy to work with, efficient ordering but was disappointed that items were out of stock and was not notified prior to purchase/shipping. Delayed by ~6weeks when we needed items sooner.
Pam
SME Inc. USA
4 years ago
Thank you for your feedback, and we're sorry you experienced a backorder on this item. Due to the pandemic and staffing issues, several vendors we work with are experiencing longer than usual lead times. That being said, we acknowledge that there are ways we can better communicate this to our customers. We are taking steps to put solutions in place to highlight these potential backorders and improve the shopping experience. Thank you again for your feedback, and thank you for your business!
Köpdatum: 01/06/2021
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Customer service guy, Ben was very helpful in facilitating my first purchase. Four stars vs five because trying to make a payment was very confusing! The website is not informative about this...
Läs mer
Produktomdömen
Köpdatum: 28/05/2021
0
Dela
GT
Gauley River Physical Therapy
Feefo-verifierat
4 years ago
Vad Gauley River Physical Therapy sa om SME Inc. USA:
SME seems to meet my need from a quick delivery to being able to pay process payments on line, to just giving feedback and help as needed. I am pleased with their website and with their customer...
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.