Sephora Omdömen

Hi, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoy our range of products and variety, but we’re sorry to hear that you haven’t felt supported by our team when looking for products or advice. We understand how important it is to feel listened to and receive helpful, knowledgeable guidance when shopping with us. This certainly isn’t the experience we want for our customers. We’ve now emailed you to gather some further information about your visits, so we can better understand your experience and share your feedback with the relevant team. We hope to hear from you soon and have the opportunity to support you further. Warm regards, Customer Care

Hello, We sincerely apologize for the delay in receiving your e-voucher and the difficulty you experienced reaching our customer care team. Please note that PDF gift cards need to be downloaded directly from the purchaser's online account. For your convenience, our customer care team has also just forwarded a fresh copy of the voucher directly to your email address. If you need any further assistance, please let us know. Kind regards Sephora UK Customer Care