Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Sephora | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 180,364 omdömen

Betrodd kund

Feefo-verifierat

2 months ago

Good

Betrodd kund

Feefo-verifierat

2 months ago

Betrodd kund

Feefo-verifierat

2 months ago

Don’t respond to customer service queries

Vanessa

Sephora

2 months ago

Hello Thank you for your feedback and sorry to hear you are experiencing issues with contacting our customer service team. We have located your email and we will respond promptly regarding your query. Apologies again for any inconvenience caused. Kind Regards, Sephora UK Customer Care

Martin Hills

Feefo-verifierat

GBR

2 months ago

Vad Martin Hills sa om Sephora:

Convinced no know it is a counterfeit

The product I purchased Blue de Chanel perfume does not smell like the genuine article I have some still in a bottle and I sprayed some on each arm and everyone said the same the on left arm my...

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Vanessa

Sephora

2 months ago

Hello Thank you for your recent review. I am sorry to hear you are experiencing issues with your product. We will be in touch shortly regarding this matter so we can assist you further. Kind Regards, Sephora UK Customer Care

Mandy

Feefo-verifierat

GBR

2 months ago

Vad Mandy sa om Sephora:

Definitely recommend

Super quick delivery. And good price Definitely recommend

Julia Watkins

Feefo-verifierat

2 months ago

Vad Julia Watkins sa om Sephora:

Everything was perfect, and the product was just as described.

Betrodd kund

Feefo-verifierat

2 months ago

My Go-To Beauty Store Online

Excellent online shopping experience with Sephora. The website was easy to navigate, with a great selection of products and helpful reviews. Ordering was straightforward, delivery was fast, and...

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Betrodd kund

Feefo-verifierat

2 months ago

The service was normal it’s just far to expensive.

Barbara

Sephora

2 months ago

Hello, Thank you for your feedback. We appreciate you taking the time to share your experience. We understand your concerns regarding our pricing, and we continuously strive to provide value that justifies our costs, including the quality of our service and products. We hope you'll consider us again. Best wishes, Sephora UK Customer Care

Janet Quinn

Feefo-verifierat

GBR

2 months ago

Vad Janet Quinn sa om Sephora:

A great company.

Great products , great prices and excellent delivery service.

Betrodd kund

Feefo-verifierat

2 months ago

Bad shipping

Barbara

Sephora

2 months ago

Hi there, Thank you for taking the time to share your feedback, and apologies for any delays with your order. Our team has reached out to help and make sure you're taken care of. If there's anything else we can do, please don't hesitate to reach out! Best wishes, Sephora UK Customer Care