Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Secure Trust Bank Recensioner

Visar alla 6,381 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

Easy to set up new fixed rate bond

Already had an account, so very easy and quick to set up a new 5 year fixed rate bond online.

Louise

Secure Trust Bank

1 year ago

Hello, We are delighted to hear that you have found setting up your new account quick and easy to do! Thank you for your review. Kind regards, Louise

Betrodd kund

Feefo-verifierat

1 year ago

Very helpful advice in relation to my ISA

Louise

Secure Trust Bank

1 year ago

Hello, This is great hear. Thank you for your feedback! Kind regards, Louise

Betrodd kund

Feefo-verifierat

1 year ago

Efficient and helpful Operatives very patient.

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your review. Pleased you are happy with the service you have received. Kind regards, Louise

Betrodd kund

Feefo-verifierat

1 year ago

As expected.

It was fine.

Louise

Secure Trust Bank

1 year ago

Hello, This is great to hear! Thank you for your review. Kind regards, Louise

Mary Little

Feefo-verifierat

Norwich

1 year ago

Vad Mary Little sa om Secure Trust Bank:

Great service, easy to set up.

Really easy to open up a savings account. The interest rate was competitive Easy to use online system. Very helpful person on the phone who was able to answer my query, plus I didn't have to wait...

Läs mer

Louise

Secure Trust Bank

1 year ago

Hello Mary, We are so grateful for your positive review! It is great to hear that you are happy with the service we provide and that you would recommend us. Kind regards, Louise

Betrodd kund

Feefo-verifierat

1 year ago

Very helpful and efficient

Very helpful operators and managed to sort everything out for me

Louise

Secure Trust Bank

1 year ago

Hello, We appreciate you taking the time to share your feedback. We're happy to hear that you've had a positive experience with our customer service team. Kind regards, Louise

Laura Stockley

Feefo-verifierat

Leatherhead

1 year ago

Vad Laura Stockley sa om Secure Trust Bank:

Excellent assistance.

I had difficulty with a transfer from one account to a new one. I phoned for assistance, which was professional, friendly and very helpful.

Betrodd kund

Feefo-verifierat

1 year ago

Renew bond

Easy to use efficient and no problems encountered

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you find it easy to access and use Internet banking with us! Thank you for your review! Kind regards, Sophie

Betrodd kund

Feefo-verifierat

1 year ago

My experience with Secure trust bank.

Staff were very friendly.helpful and patient with me. I get very stressed dealing with finances but they helped take that away. Amir? Kaleed,Lori and Tariq. Grateful thanks to them. Ani in Inverness.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your review! We are pleased to hear you are satisfied with the customer service our staff members have provided! Kind regards, Sophie

Neil Roberts

Feefo-verifierat

Grays Essex

1 year ago

Vad Neil Roberts sa om Secure Trust Bank:

Hi there, I must say that this is the easiest and most secure way that I have renewed an ISA . much easier than other banks.. Many thanks Neil Roberts.

Sophie

Secure Trust Bank

1 year ago

Hi Neil, We are pleased to hear you are satisfied with the level of service we provide! Thank you for your 5 star review! Kind regards, Sophie