Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Secure Trust Bank Recensioner

Visar alla 6,381 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

Good systems and staff helpful when I needed some help

Louise

Secure Trust Bank

1 year ago

Hello, Thankyou for your review. We are delighted that you are happy with the service you happy with the service you have received! Kind regards, Louise

Bartley McGlynn

Feefo-verifierat

1 year ago

Vad Bartley McGlynn sa om Secure Trust Bank:

Simple to use online service

Excellent and extremely helpful service from your telephone representative When closing my account Money was transferred immediately The reason for leaving trust bank was almost 1% improved savings...

Läs mer

Sophie

Secure Trust Bank

1 year ago

Hi Bartley, We are pleased that you have found our customer service to be excellent! We are sorry to see you go, please keep an eye on our website as we may offer some products you would be interested in the future! Thank you for your positive feedback, Kind regards, Sophie

Betrodd kund

Feefo-verifierat

1 year ago

Simple process, excellent response from Secure Trust

I recently invested in a fixed rate cash isa online. The process was straightforward and the response from Secure Trust immediate.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are happy with the service we have provided! Thank you for your positive feedback! Kind regards, Sophie

Betrodd kund

Feefo-verifierat

1 year ago

Easy Access Savings Account

Easy to navigate the STB savings website making it simple to monitor saving funds and accrued interest. Withdrawals to a nominated bank account are generally transferred the same day.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your positive feedback! We are pleased to hear you find our website simple and efficient to use! Kind regards, Sophie

Betrodd kund

Feefo-verifierat

1 year ago

Excellent service

Sophie

Secure Trust Bank

1 year ago

Hi, We really appreciate your positive feedback and are glad we was able to provide excellent service for you! Kind regards, Sophie

Betrodd kund

Feefo-verifierat

1 year ago

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your review. Kind regards, Louise

Marion Nicholson

Feefo-verifierat

1 year ago

Vad Marion Nicholson sa om Secure Trust Bank:

Always get a 2nd opinion

Very confused after first call when I tried to move matured ISA funds to create a new ISA and was told by call centre that it was too late. A secure message disagreed and I have sucessfully opened...

Läs mer

Sophie

Secure Trust Bank

1 year ago

Hi Marion, We are sorry to hear you had some issues with opening and transfer your funds into your new ISA. We are glad that one of our agents was able to help via Secure messaging to get this sorted! Thank you for your feed back we appreciate it! Kind regards, Sophie

Betrodd kund

Feefo-verifierat

1 year ago

Highly recommended

Responds quickly and offers competitive interest rate

Louise

Secure Trust Bank

1 year ago

Hello, We are delighted to hear this! Thank you for your positive review. Kind regards, Louise

Sally Simpson

Feefo-verifierat

GBR

1 year ago

Vad Sally Simpson sa om Secure Trust Bank:

Staff on the phone very knowledgeable

The person I spoke to was very helpful and was able to assist me in changing one of my accounts.

Louise

Secure Trust Bank

1 year ago

Hello Sally, Thank you for your positive feedback. We are pleased to hear that we have been able to assist, and you are happy with the service you have received. Kind regards, Louise

Betrodd kund

Feefo-verifierat

1 year ago

Very easy account opening

Very easy and straightforward to set up account and add funds. Had tried 2 other providers before this and they were so onerous and difficult, I gave up. Competitive interest rate too.

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your positive feedback. We are delighted to hear that setting up your account was easy and straightforward, and that you were satisfied with our rates. Kind regards, Louise