Secure Trust Bank är inte längre en aktiv Feefo-kund
Visar alla 6,381 omdömen
Betrodd kund
Feefo-verifierat
1 year ago
Very happy
Easy to set up and use online. Very happy with the interest rate. Would recommend.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you are satisfied with our online portal and interest rate. We appreciate your feedback and are happy to see you would recommend us!
Kind regards,
Sophie
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Easy to set up ISA. Good communications.
Really easy to set up new ISA account. Quick answer to query via secure message.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased you have found it easy to set up an ISA account with us and are satisfied with our prompt response to your secure message.
Thank you for your feedback!
Kind regards,
Sophie
0
Dela
PS
Paul S
Feefo-verifierat
GBR
1 year ago
Vad Paul S sa om Secure Trust Bank:
Solid, non High Street name with excellent Customer Service
Good range of savings accounts from a name not on the High Street. App was easy to operate. One downside was the fact that they needed to follow up transactions etc via the post even though they were...
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Sophie
Secure Trust Bank
1 year ago
Hi Paul,
We are pleased to hear your satisfied with us as a bank, we appreciate your feedback!
Kind regards,
Sophie
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
helpful helpdesk appalling website design good interest
good interest rate
APPALLING website design for opening new ISA if funding by internal transfer from closed account - no clear pathway - you have to realise that it is worth scrolling down the list...
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Louise
Secure Trust Bank
1 year ago
Hello,
Thank you for your review. We are pleased that you found customer service team to be helpful.
We are sorry to hear of your experience with our online banking and ISA transfer. We really appreciate your feedback, and this is regularly reviewed by our senior management team to help us improve our products and services.
Kind regards,
Louise
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Excellent website
Quick and straightforward account opening procedure and quick notification when funds received.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased that you are satisfied with how straightforward it is to open an account with us.
Thank you for your positive feedback!
Kind regards,
Sophie
0
Dela
BF
Beverly Field
Feefo-verifierat
GBR
1 year ago
Vad Beverly Field sa om Secure Trust Bank:
Great savings rate for easy access and easy to use online.
Great easy access savings account, with a good rate and nice and easy to use online.
Sophie
Secure Trust Bank
1 year ago
Hi Beverly,
We are pleased to hear this!
Thank you for your positive feedback
Kind regards,
Sophie
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Straightforward and frictionless
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you have found banking with us straightforward.
Thank you for your positive feedback!
Kind regards,
Sophie
0
Dela
RB
Reginald Beer
Feefo-verifierat
GBR
1 year ago
Vad Reginald Beer sa om Secure Trust Bank:
My Securetrust
Very good and fast
Louise
Secure Trust Bank
1 year ago
Hello Reginald,
Thank you for your positive review!
Kind regards,
Louise
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Very affectionate
Louise
Secure Trust Bank
1 year ago
Hello,
This is great to hear! Thank you for your 5 Star review.
Kind regards,
Louise
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Bonds
Excellent very easy to understand
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear this!
Thank you for your feedback
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.