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Omdömen för Santa Claus Trips | Kundtjänstomdömen för https://www.feefo.com/reviews/santa-claus-trips | Feefo

Visar alla 1,367 omdömen

Thomas

Feefo-verifierat

6 years ago

Vad Thomas sa om Santa Claus Trips:

Easy to book, everything was well communicated.

Steph

Santa Claus Trips

6 years ago

Hi Emma, Thank you for your review. I am pleased you found the booking process to be so easy and all information well communicated. The Lapland trips really are something special and I am glad we had the opportunity to help you experience such a magical place with your son. All the best Steph Santa Claus Trips

Cutler

Feefo-verifierat

6 years ago

Vad Cutler sa om Santa Claus Trips:

Definitely recommend them, everything was perfect!

Steph

Santa Claus Trips

6 years ago

Hi Stuart, Thank you for taking the time to complete a review. I am delighted that the kids had a wonderful time in Lapland. All the best Steph Santa Claus Trips

Peplow

Feefo-verifierat

6 years ago

Vad Peplow sa om Santa Claus Trips:

Amazing trip

We had an amazing trip with all the family everything was well organised & staff were lovely Food was good with plenty of choice from the buffet The only downfall was the rooms were very hot even...

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Steph

Santa Claus Trips

6 years ago

Hi Nina Thank you for taking the time to provide some feedback for your trip. I am delighted to hear you had an amazing time. If you would like us to approach the supplier with your feedback regarding the rooms please don't hesitate to let us know. Kind regards Steph Santa Claus Trips

Brooker

Feefo-verifierat

6 years ago

Vad Brooker sa om Santa Claus Trips:

They were very helpful, & very pleasant to speak to if we had a problem.

Very helpful & very pleasant to speak to, they sorted out any problems we had. Very good service.

Steph

Santa Claus Trips

6 years ago

Hi Linda Thank you so much for taking the time to send us a review of your trip. i am delighted you all had a great time in Lapland. Kind regards Steph Santa Claus trips

Baker

Feefo-verifierat

6 years ago

Vad Baker sa om Santa Claus Trips:

Be careful if you book a large party as you might not be together!

The booking experience was easy and the contact was so helpful - it made 19 of us able to book and pay for our own holidays.

Steph

Santa Claus Trips

6 years ago

Hi Ms Baker Thank you so much for the feedback for your trip. We are delighted you found the booking experience easy and our Specialist helpful - we will pass this on to her. Thank you also for the feedback regarding your rooms. When dealing with parties this size, we always ask for the family breakdown to ensure that families are booked into the correct room type for their party size. This also ensures that we offer the best price and prevents any large under-occupancy fees. I am sorry this had an impact on your trip on this occasion. Kind regards Steph Santa Claus Trips

Wilkes

Feefo-verifierat

6 years ago

Vad Wilkes sa om Santa Claus Trips:

Great stall. No question was too trivial for them to reply with politeness

Steph

Santa Claus Trips

6 years ago

Hi Anne Thank you for taking the time to review your trip. I am delighted you enjoyed your day trip to Lapland. Kind regards Steph Santa Claus Trips

Betrodd kund

Feefo-verifierat

6 years ago

Pure magic

Marvellous package - awesome hotel - best location possible! For grown ups and children this trip is pure magic.

Steph

Santa Claus Trips

6 years ago

Hi Charles Thank you so much for taking the time to review your trip. I am delighted you all had such a wonderful time. Kind Regards Steph Santa Claus Trips

O'Brien

Feefo-verifierat

Cardiff, Wales.

6 years ago

Vad O'Brien sa om Santa Claus Trips:

Santa in Lapland.

From the moment we arrived the children were entranced. The magic of the elves and the reindeer greeting us at the airport was confirmation we were in Lapland. The snow was an added bonus. Our room...

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Steph

Santa Claus Trips

6 years ago

Hi Catherine Thank you so much for the review of your trip. We are delighted that you all had such a wonderful time in Lapland. Kind Regards Steph Santa Claus Trips

Meek

Feefo-verifierat

Essex

6 years ago

Vad Meek sa om Santa Claus Trips:

Well worth it

From start to finish the organisation was excellent, both from the booking process to the Jet 2 staff who managed a 3 hour delay to fly home with good humour and kindness

Steph

Santa Claus Trips

6 years ago

Hi Anthea Thank you for your review, I am delighted you enjoyed your trip to Lapland. The cabin crew for your return journey would be exceptionally pleased that they were able to make the delay a bit more tolerable for their passengers on this special trip. Kind regards Steph Santa Claus Trips

Briscoe

Feefo-verifierat

6 years ago

Vad Briscoe sa om Santa Claus Trips:

Very well organised and understanding Re change of booking.

very good service however the agent had not visited site so was unable to offer much help

Steph

Santa Claus Trips

6 years ago

Hi Jeanette Thank you very much for taking the time to review your trip. We aim to send all our team members to as many resorts as possible in Lapland to be able to relay their experiences to our customers. Your feedback has been very helpful. Kind Regards Steph Santa Claus Trips