experienced company and reasonable value for money
Produktomdömen
Köpdatum: 17/05/2018
0
Dela
TC
Trusted Customer
Fleet
6 years ago
Övervägande missnöjd
Rekommenderas inte
Produktomdömen
Nicole Parkes - Customer Service Advisor
Riviera Travel
11 years ago
Thank you for taking the time to complete your review, I can see that you have also written in to us via email about your experiences on this tour and our Customer Services Department have responded to your concerns. I hope you were happy with this outcome but please do not hesitate to contact us if you have any further queries.
Accommodation fine. Staff mostly helpful and friendly but the tours were not as described the views from the boat - apart from beginning of holiday were not as shown in brochure (the brochure...
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Nicole - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for your feedback. We're sorry to learn your recent holiday with us did not live up to your expectations and on behalf of Riviera Travel I offer my sincere apologies for the disappointment you were caused. We really appreciate our clients spending time to share their holiday experience and your feedback will prove extremely helpful in highlighting key areas that require our attention. If you would like discuss this further please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk who will be happy to investigate the points you have raised.
Everything was taken care of. Attention to detail was excellent, however the overriding factor was the commitment of the Tour Manager, her interpersonal skills were exceptional and she had a wealth...
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.