Very good crossings on time with professional staff.
A pity about out of control children allowed to be disruptive to other passengers with lack of parental control.
I was back earlier than expected and was put on the next ferry without having to pay a fine = added value and makes the customer feel good.
The thing that irritates me the most is having to back up...
Ferries usually leave on time, employees are generally very helpful. Most crossings there are seats available and the quality of the food is of a good standard. More vehicle crossings would be...
uncomfortable seats,and on a cold day,not warm enough.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback. We do have plans to address these issues in future refits but in the meantime your comments have been passed onto the Exec team for each ship.
We were on the 18800hrs sailing from Southamton. I am sorry, I have forgotten the Senior Stewards name with whom I had a long and interesting conversation with. He was polite and nothing was to much...
Compared to other operators servicing the Island the customer service and the attitude of the staff at Red Funnel are far and away the best there is.
They always appear cheerful and are always very...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.