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Red Funnel Isle of Wight Ferries Recensioner

Visar alla 58,284 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

I find the passenger lounges very stressful. Compared to wightlink the lounges seem overcrowded, and uncomfortable.…

I find the passenger lounges very stressful. Compared to wightlink the lounges seem overcrowded, and uncomfortable. I have a sensory processing disorder which makes hearing certain sounds/smells...

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Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

I always find the staff very polite & efficient on the ferries. The ground staff have…

I always find the staff very polite & efficient on the ferries. The ground staff have yet to learn customer service skills though. The ferries always run to time unless the weather prevents this....

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Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

I travel with Redfunnel frequently and on many ocassions we have found probloems with seating, there…

I travel with Redfunnel frequently and on many ocassions we have found probloems with seating, there is nothing more fustrating than having to stand for the whole of the hours crossing.

Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Very slow staff at coffee shop, broken toilets, not enough seating lots of people sat…

Very slow staff at coffee shop, broken toilets, not enough seating lots of people sat on the floor!

Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.

Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Good price compared to Wightlink , My only criticism would be, is you would pick more…

Good price compared to Wightlink , My only criticism would be, is you would pick more customers by running an hourly service , at the moment the gap between sailings puts a lot of people off...

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Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Service was as expected

Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Travel well without any trouble

Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Although the serviceis pretty good the fares are far too expensive for Island residents, they…

Although the serviceis pretty good the fares are far too expensive for Island residents, they should be a flat fare all year round which would encourage people to use the service MUCH MUCH more,...

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Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

People sitting on floor, not enough seats. Loos not working...but otherwise good.

Köpdatum: 09/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Ferries on time, all clean and tidy, especially the toilets. I do feel the crossing is…

Ferries on time, all clean and tidy, especially the toilets. I do feel the crossing is expensive. There are times when I could go from Dover to Calais for a similar price!

Köpdatum: 09/12/2013