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Red Funnel Isle of Wight Ferries Recensioner

Visar alla 58,284 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

I have always found Red Funnel to be excellent value for money and the staff are…

I have always found Red Funnel to be excellent value for money and the staff are always helpful and friendly.

Köpdatum: 11/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Absolutely on time in the morning; 7 mins late leaving East Cowes in afternoon but…

Absolutely on time in the morning; 7 mins late leaving East Cowes in afternoon but spot on time docking at Southampton. Thanks again for excellent service.

Köpdatum: 11/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

I am a regular traveller and am always satisfied with the overall service provided by Red…

I am a regular traveller and am always satisfied with the overall service provided by Red Funnel - as I now live on the mainland, it would be nice to have some more discounted fares as the price of...

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Köpdatum: 11/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

shame it cost to much money just to travel to the mainland, i think we…

shame it cost to much money just to travel to the mainland, i think we are being ripped off once again, even the food on board is to expensive, a breakfast for £10 and tastes like its been warmed up...

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Red Funnel Isle of Wight Ferries

12 years ago

We agree, the food from some of Thailand's street stalls can be rather good but we have plans a foot to completely revamp our food & beverage offer with more locally sourced ingredients, a new galley and a revised servery layout. See http://www.redfunnel.co.uk/newlook for more details. In the meantime, thank you for your feedback.

Köpdatum: 11/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Köpdatum: 10/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Very good cheerful service from all staff.Smooth crossing in all respects. Thank you!

Köpdatum: 10/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

No toilet or catering facilities on board an hour sailing - disgusting service. The sailing…

No toilet or catering facilities on board an hour sailing - disgusting service. The sailing was busy with young children and older people alike, all of whom would need toilet facilities accessible....

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Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. This has been unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.

Köpdatum: 10/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Red funnel are by far better than wight link but the prices could be lower.…

Red funnel are by far better than wight link but the prices could be lower. It would bring them a lot bigger profits.

Köpdatum: 10/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

My rating is between poor and good. The crossing I was on was very overcrowded.…

My rating is between poor and good. The crossing I was on was very overcrowded. Quite a few people were unable to find somewhere to sit. I know the there are changes being made to address this...

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Red Funnel Isle of Wight Ferries

12 years ago

Many thanks for the review and the useful feedback which we'll pass onto our Food & Beverage team.

Köpdatum: 10/12/2013

Betrodd kund

Feefo-verifierat

12 years ago

Red Funnel are an excellent cross Solent provider..friendly staff quite good value for money..would like…

Red Funnel are an excellent cross Solent provider..friendly staff quite good value for money..would like to see a standard day return fare of say £25 and I think they would get a lot more custom. All...

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Betrodd kund

12 years ago

Have alway had a good service , staff are very helpful, ferries always clean.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you, we are delighted you enjoy travelling with us, your custom is much appreciated.

Köpdatum: 10/12/2013

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