My travel consultant was not familiar with the trip I wanted to take. She did not give me options, she did not tell me comparative prices.
She did not help me to reach the right itinerary
As a...
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Betrodd kund
Feefo-verifierat
6 years ago
Listened to what we wanted and delivered
They listened to what we wanted and found a holiday that matched that matched. Although they made an error on the booking confirmation this was corrected promptly.
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Betrodd kund
Feefo-verifierat
6 years ago
It was easy to contact your staff by phone and they were knowledgeable about train travel.
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BH
Bryan Hince
Feefo-verifierat
6 years ago
Vad Bryan Hince sa om Railbookers:
Booking the holidays was ok. But since we booked we haven't contacted railbookers 2 times and was promised a call back to agree disabled spaces on trains for our holiday and in the hotels disabled...
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Betrodd kund
Feefo-verifierat
6 years ago
Machado
Enjoyed our stay in Venice. Would have taken a different route the train to Turin was very uncomfortable for I was separated from my husband and was put in the disabled seat. Not very happy that. ...
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CP
Christopher Pring
Feefo-verifierat
6 years ago
Vad Christopher Pring sa om Railbookers:
Constant need to check every detail.
When using Railbookers you need to check every single detail over and over again. I appreciate some train timetables cannot be nailed down, but whole steps/ stations are missed out. When a revision...
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NC
Neil Chambers
Feefo-verifierat
6 years ago
Vad Neil Chambers sa om Railbookers:
Great service for a journey of a lifetime.
Carley did all I asked for regarding our long train trip from New York to Vancouver and back.
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Betrodd kund
Feefo-verifierat
6 years ago
Prompt response and queries answered.
Shannon of Railbookers responded promptly to our enquiry, initially by email, which was then followed up by a telephone call. During that call Shannon answered our questions and confirmed our...
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Betrodd kund
Feefo-verifierat
6 years ago
Made great effort to accommodate our requirements, using alternative travel, flying to different airports. Only a pity they tend to use BA all the time. Living in Scotland you try to avoid...
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RP
Richard Palmer
Feefo-verifierat
Hungerford
6 years ago
Vad Richard Palmer sa om Railbookers:
Professional, friendly service
I explained what I wanted. A few options were explained and I made my choice. Success!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
