Fast and efficient resolution of carry forward of trip from 2020 to 2021
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Dela
Betrodd kund
Feefo-verifierat
6 years ago
Excellent service overall.
I received an excellent service Railbookers when I called to rearrange our holiday as a result of the coronary crisis. The staff member that I spoke to was extremely helpful and assisted us to change...
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0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Good service
I didn’t need help with choosing a holiday, nevertheless I had good and efficient service in finding the best time for my holiday. I have used Railbookers on several occasions and always find them...
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0
Dela
JM
Jane Mcculloch
Feefo-verifierat
6 years ago
Vad Jane Mcculloch sa om Railbookers:
Slightly disappointed
I was rather disappointed as when I have re booked exactly the same holiday to Venice a year later it is apparently going to cost nearly £500 more.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Friendly and courteous
Once I'd got past Customer Service, the person I dealt with - Jason- couldn't have been more helpful. i was able to defer my booking from April until September (fingers crossed).
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Dela
AL
Alison
Feefo-verifierat
Hampshire
6 years ago
Vad Alison sa om Railbookers:
Railbookers step up to the mark in time of crisis
With the Covid 19 lockdown I was anxious about my full payment automatically going on to my credit card for a holiday I had no doubt we would not be taking. I am self employed and cannot afford over...
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0
Dela
AE
Alan Evans
Feefo-verifierat
6 years ago
Vad Alan Evans sa om Railbookers:
Fantastic service, nothing was too much trouble.
0
Dela
SU
Susan
Feefo-verifierat
Sheffield
6 years ago
Vad Susan sa om Railbookers:
Very Understanding
They took care, when I made the booking, to ensure I had a holiday that would suit me.
And then - because of Coronavirus - gave me the flexibility to either cancel or postpone, if travel is still...
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0
Dela
PO
Pamela Oliver
Feefo-verifierat
6 years ago
Vad Pamela Oliver sa om Railbookers:
Rebooking holiday
The staff at Railbookers have been so helpful in re booking my holiday because of the Coronavirus outbreak. I know that they must be very busy with so many people trying to sort out their holidays...
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0
Dela
KM
Keith Murray
Feefo-verifierat
6 years ago
Vad Keith Murray sa om Railbookers:
Railbookers a friendly and efficient travel agents
When contacting Railbookers to make changes to the existing booking, cancelled due to the Coronavirus pandemic, they were very helpful. In a short time they had made rearrangements which included...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
