We understand it can be frustrating when a product doesn’t fit and returning it feels too costly.
To help with this, we offer pre-purchase assistance via phone, email, and live chat to answer any questions about sizing or compatibility before you buy, so you can be confident the product will meet your needs.
If you’d like, our team can still assist in finding a suitable alternative that works with your existing setup — please get in touch here:
https://www.pureventilation.com.au/contact-form/
Produktomdömen
Product
Pure Ventilation
4 months ago
Thank you for your feedback, and we’re sorry to hear the vent wasn’t suitable for your existing opening.
The cut-out dimensions are listed on the product page, as sizing can vary between brands and installations. We also offer assistance via phone, email and live chat prior to purchase for any sizing or compatibility questions, to help ensure the product meets your specific requirements.
If you would like help selecting a more suitable alternative, please feel free to reach out to our team here:
https://www.pureventilation.com.au/contact-form/
We’re more than happy to assist in finding the right option for your setup.
After receiving confirmation of the order, I received a follow up email saying there was a delay due to shortages which was followed up with another delay. When it finally arrived the product itself...
Läs mer
Product
Pure Ventilation
5 months ago
Thank you for your review, and we’re really sorry to hear the Rider wall fan wasn’t the right fit for your bedroom. We understand how frustrating it is to wait for an item due to shortages, only to find the airflow and noise levels aren’t what you expected.
Fan speed and sound profiles can be quite subjective, especially in quiet spaces like bedrooms, and we appreciate you giving it a genuine try over several weeks.
If you’d like to reach out to our team with your order details, we’d be happy to see what options may be available and help you find a more suitable alternative.
Produktomdömen
Product
Pure Ventilation
5 months ago
I mounted this fan in my bedroom and tried for 4 weeks to get used to it. The lowest speed setting was not what I would consider a “low” speed so it was impossible to just have a nice light flow of air circulating. It also is very noisy and again, even on the lowest speed it’s loud and sounds like a propeller… quite frantic.
I have just taken it down after trying all sorts of things to make it tolerable but it doesn’t work for me. A disappointing purchase unfortunately after waiting for quite some time for it to arrive due to shortages.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.