The order should have been received in two to three days but it was received in one day. It was also very well packed. Wonderful service
primrose-uk
Primrose
6 months ago
Thank you, Bruce – we’re delighted your order arrived so quickly and well packed. We really appreciate your lovely feedback.
Produktomdömen
primrose-uk
Primrose
6 months ago
Thanks, Bruce – I’m glad you think it looks brilliant and are pleased with it overall. 😊 We really appreciate your suggestion about having a removable gate for easier painting and will pass this feedback to our product team for future improvements.
Thanks for your feedback, John; we’re sorry to hear you’re disappointed. We try to ensure products and delivery meet expectations, and we’ll use your comments to improve for the future.
Produktomdömen
primrose-uk
Primrose
6 months ago
I’m really sorry to hear this, John – that’s not the quality we aim for. Please email our team with your order details and photos of the damage so we can look into this and try to put it right.
delivery man was brilliant even loaded the pots off the van for us
primrose-uk
Primrose
6 months ago
Thanks, Mike – it’s great to hear the delivery driver was so helpful, but I’m sorry one pot arrived scratched; please email us with your order details so we can look into a replacement or suitable resolution.
Produktomdömen
primrose-uk
Primrose
6 months ago
Thanks for your feedback, Mike – I’m sorry one of the pots arrived scratched, especially given the cost. Please email our customer care team with your order details and photos so we can look into a replacement or suitable resolution.
Thank you for your lovely feedback – we’re delighted to hear everything was perfect with your replacement pump service.
Produktomdömen
primrose-uk
Primrose
6 months ago
Thank you so much for your lovely feedback – we're delighted you found the right pump so easily and that it arrived so quickly. We really appreciate you taking the time to share your experience.
The service is very good keeping intouch on dispatch, date/time of Arrival, left exactly where i asked packaging was very good well wrapped up so it could not get damaged, Arrived on time definately...
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primrose-uk
Primrose
6 months ago
Thank you so much for your lovely feedback and repeat custom – we’re delighted you’re happy with the meerkat water feature and our delivery service! 💚
Produktomdömen
primrose-uk
Primrose
6 months ago
Thank you so much for your lovely feedback and recommendation – we're delighted you’re enjoying the look and relaxing sound of the water feature, especially lit up at night!
Köpdatum: 08/04/2026
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Ann Chaplin
Feefo-verifierat
6 months ago
Vad Ann Chaplin sa om Primrose:
Excellent, very helpful.
primrose-uk
Primrose
6 months ago
Thanks, Ann – I’m really pleased you found it helpful. 🌱
Produktomdömen
primrose-uk
Primrose
6 months ago
Thank you so much, Ann — we’re delighted to hear everything was sorted smoothly and that you’re so pleased with your awning’s quality and look. 🌿
Item exactly as described and was delivered speedily
primrose-uk
Primrose
6 months ago
Thank you for your lovely feedback – we’re delighted your item arrived quickly and was just as described. 🌿
Produktomdömen
primrose-uk
Primrose
6 months ago
Thank you for sharing this – it sounds like a lovely way to bring your new pond area to life, and we’re really pleased the feature has helped transform that space.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.