online order placed, efficient dispatch and delivery.
primrose-uk
Primrose
5 months ago
Thank you for your order and lovely feedback – we’re delighted to hear your solar pond fountain arrived quickly and efficiently. 🌿💧
Produktomdömen
primrose-uk
Primrose
5 months ago
Thank you for sharing your experience and setup – using the detachable filter and a larger compatible panel as backup is a smart way to extend the life and reliability of your solar pump. If you ever need help choosing a replacement or troubleshooting, please email us with your pump’s product code and we’ll be happy to advise.
Thanks for your feedback. We’re sorry your experience wasn’t smooth, and we’ll use your comments to improve.
Produktomdömen
primrose-uk
Primrose
5 months ago
I'm really sorry your hazel hurdles arrived in such poor condition. Damaged items reported to us are replaced free of charge, or you can return them for a refund, so please email our customer care team with your order details so we can resolve this quickly.
primrose-uk
Primrose
5 months ago
We're really sorry your hurdles arrived late and damaged – that must have been very frustrating. Please contact our customer care team so we can arrange a return or replacement in line with our returns policy.
Thanks for your feedback and we're sorry the packaging let you down. We’ll pass this on to improve future orders; if anything arrived damaged, please contact our customer service team so we can help.
Produktomdömen
primrose-uk
Primrose
5 months ago
Thanks for taking the time to share this – I’m sorry about the poor packaging and damaged parts, but I’m glad our customer services team were able to sort a replacement quickly for you.
Delivery was on time but planter was damaged as it was not wrapped up
primrose-uk
Primrose
5 months ago
Thanks for your feedback, and I’m really sorry your planter arrived damaged. Please contact our customer care/returns team as soon as possible so we can arrange a replacement or suitable solution.
Produktomdömen
primrose-uk
Primrose
5 months ago
Thank you for taking the time to share this detailed feedback, and I’m really sorry the planter’s finish was so poor, especially given your professional experience and expectations. This isn’t the standard we aim for, and we truly appreciate you highlighting it so we can improve.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.