Received in good time frame
And driver delivered with care and very respectful
primrose-uk
Primrose
5 months ago
Thank you so much for your lovely feedback – we’re delighted your order arrived quickly and that the driver was careful and respectful.
Produktomdömen
primrose-uk
Primrose
5 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted to hear your palms look great in the planters and that you’ve had so many compliments, especially with a sale bargain too!
Great, good communication, packaged well, swift delivery.
primrose-uk
Primrose
5 months ago
Thank you, Joann – we’re delighted you were happy with the service, packaging and speedy delivery. We really appreciate you taking the time to leave this review.
Produktomdömen
primrose-uk
Primrose
5 months ago
Thank you, Joann – we’re delighted you were happy with the service, pricing and packaging, and really appreciate you taking the time to leave this feedback.
Thanks for letting us know – we understand how frustrating delivery issues with large items like hurdles can be. Please contact us directly so we can look into this and try to resolve it for you.
Produktomdömen
primrose-uk
Primrose
5 months ago
Thank you for taking the time to share this; I’m really sorry for the repeated delivery issues and the confusion with the unexpected panels. We appreciate your honesty in contacting us about the extra stock, and our team will be in touch via email to arrange collection and review the courier’s performance.
Thank you, Kathy – we’re so pleased you love your pot and had a smooth, efficient experience with us!
Produktomdömen
primrose-uk
Primrose
5 months ago
Thank you, Kathy – we’re delighted you found the perfect pot and that ordering and delivery were so straightforward. We really appreciate you taking the time to share your experience with us.
Always polite but don't always listen... more haste less speed. Said wire and poles delivered, hurdle not delivered yet had to endure screen shot of small package of wire being delivered as proof of...
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primrose-uk
Primrose
5 months ago
Thank you for the honest feedback and for your patience – I’m really sorry the delivery experience fell short, especially around the missing hazel hurdle and proof of delivery. Please email our team with your order details so we can investigate this with the courier and put things right.
Very helpful and informative about when items would be back in stock and easy to contact via phone.
primrose-uk
Primrose
5 months ago
Thank you for your feedback and kind words about our team and phone support. We’ll use your comments about the basics to improve our products and overall service.
Produktomdömen
primrose-uk
Primrose
5 months ago
Thanks for taking the time to leave such detailed feedback. I’m sorry the planter arrived without instructions and that you had issues during assembly, but I’m glad you found it an affordable way to organise your plants – we’ll use your comments to improve our packaging and guidance.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.