Great service came quickly well packed
As usual
love the fact the plastic it’s wrapped in goes inside to protect the planter from the compost
I just roll the top up and pushing up under the lip...
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primrose-uk
Primrose
2 months ago
Thanks, Josephine – we’re so pleased you’re happy with the planters and our packing, and that you’ve found such a clever way to reuse the plastic liner! 🌱
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks so much for your lovely review, Josephine – it’s great to hear how long your planters have lasted and that the new ones are showing off your flowers so well! 😊
Thanks, Linda – I’m glad you’re enjoying it, and I’m sorry the delivery company let things down a bit. Your feedback really helps us review our couriers.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks for your review, Linda. Sorry to hear about the water stopping and starting – that doesn’t sound ideal; please contact our customer care team with your order details so we can troubleshoot this properly for you.
As I said a very lovely lady called Kate was very helpful and arranged for a new fountain to be sent out to us, and was very helpful.
primrose-uk
Primrose
2 months ago
Thank you for sharing this – it’s lovely to hear Kate was so helpful and that a new fountain was arranged for you. We really appreciate your feedback and will make sure your kind words are passed on to her.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thank you for sharing this lovely feedback – we’re delighted you’re happy with the replacement and the help you received from Kate. 😊
First class customer service! Best I've ever experienced!
primrose-uk
Primrose
2 months ago
That’s a fantastic review, thank you so much! Here at Primrose we work hard to give great service, and feedback like this really makes a difference.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you’re enjoying the look, sturdy build and water flow, and that the lights make it special at night too.
Köpdatum: 17/07/2026
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
I didn't receive a confirmation of order so needed to contact customer service.... the lady was helpful and ensured I received the confirmation of order
primrose-uk
Primrose
2 months ago
Thank you for sharing this – I’m glad our customer service team were able to help and get your order confirmation through to you.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thanks for your feedback, and I’m sorry the assembly process and light design weren’t what you expected. We try to make this clear in the product information, but we clearly fell short for you – please email us with your order details so we can look into this and see how we can help.
Great company, extensive range of garden products and plants, easy to navigate website, quick delivery, good prices
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback, Mr Williams – we’re delighted you’re happy with our range, prices and service! We really appreciate you taking the time to share this.
Produktomdömen
primrose-uk
Primrose
2 months ago
Thank you so much for your review, Mr Williams – we're delighted to hear you're pleased with the quality, sharpness and value of the trowel and sheath.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.