Plants were delivered fairly promptly except for Cosmos purity which was not in delivery and I am still awaiting a response to my query re despatch sent 30th May.
Produktomdömen
Köpdatum: 14/05/2025
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Delivered as promised
primrose-uk
Primrose
1 month ago
Thank you for your review – we’re glad your order arrived as promised!
Produktomdömen
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience and for coming back to purchase a replacement. It’s really helpful to hear how well it’s worked for spiders, even if it didn’t deter mice as hoped.
Köpdatum: 11/08/2026
0
Dela
JW
John Watson
Feefo-verifierat
GBR
1 month ago
Vad John Watson sa om Primrose:
I want the missing panel.
primrose-uk
Primrose
1 month ago
I’m sorry something’s missing from your order. Please email our team with your order number and details of the missing panel so we can arrange a replacement or suitable resolution.
Produktomdömen
primrose-uk
Primrose
1 month ago
Thanks for letting us know, John – I’m sorry one of your hazel hurdle panels is missing. Please contact our customer care team with your order number so we can trace the missing panel and arrange prompt delivery.
As expected. Delivered a good product and ordering was simple
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re delighted everything went smoothly with your order and that you’re happy with the product.
Produktomdömen
primrose-uk
Primrose
1 month ago
Thank you for such a detailed and glowing review – it’s fantastic to hear your 16-year-old awning is still going strong and that the new one matches its build quality and smooth operation. We really appreciate your installation tip and your recommendation.
Köpdatum: 12/08/2026
0
Dela
DB
David Bonham
Feefo-verifierat
GBR
1 month ago
Vad David Bonham sa om Primrose:
see above on poor shipping
primrose-uk
Primrose
1 month ago
Thanks for your feedback on the shipping, David. We’re sorry for the disappointment – we do try to meet the stated delivery times, but delays can sometimes happen, and while we can’t offer compensation for late deliveries, we’ll always do our best to resolve any delivery issues quickly.
Produktomdömen
primrose-uk
Primrose
1 month ago
Thanks, David – we hope you’ll be really pleased once you’ve had a chance to try it; if anything’s not as expected, please let us know.
primrose-uk
Primrose
1 month ago
Thanks, David! We hope you love it once you try it – if anything isn’t as expected, please let us know.
primrose-uk
Primrose
1 month ago
Thanks for your detailed feedback, David – I’m glad you like the product, but I’m really sorry about the delivery delay, poor handling and damage to the package. We’ll pass this on internally to review with our couriers, and if any part of the item itself is damaged, please contact our customer care team.
Thank you for your lovely feedback – we’re delighted you found the fencing process fast and easy!
Produktomdömen
primrose-uk
Primrose
1 month ago
Thank you so much for your lovely feedback – we're delighted you found the fence easy to install and are happy with how it looks. We really appreciate you choosing us again for your next project.
primrose-uk
Primrose
1 month ago
Thanks for your feedback — I’m glad the product works as stated, and I’m sorry about the issue with the screw; we really appreciate you highlighting this so we can look to improve the design.
Excellent service. Order placed in the morning and received the package the very next day. Excellent , thank you.
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re delighted your order arrived so quickly and that you’re pleased with everything. 🌼
Produktomdömen
primrose-uk
Primrose
1 month ago
That sounds fantastic – thank you for sharing how you’ve used the trellis to create a bespoke railing, it’s great to hear it’s worked so well around your decking.
Thank you so much for your lovely feedback — we’re delighted you were so happy with our service and would recommend us. 🌼
Produktomdömen
primrose-uk
Primrose
1 month ago
Thank you so much for your lovely feedback and recommendation, Christine – we're delighted you’re pleased with your cherub water feature and our service.
Köpdatum: 11/08/2026
0
Dela
SH
Steve Hicks
Feefo-verifierat
GBR
1 month ago
Vad Steve Hicks sa om Primrose:
Very good and helpful.
primrose-uk
Primrose
1 month ago
Glad to be of service, Steve, and thanks for the great review!
Produktomdömen
primrose-uk
Primrose
1 month ago
Hi Steve, that’s a fantastic review, thank you! We’re really pleased you had such a good experience with our service and customer care.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.