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Omdömen för Channel Islands Direct | Kundtjänstomdömen för https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Visar alla 1,938 omdömen

Richard Thomas

Feefo-verifierat

2 years ago

Vad Richard Thomas sa om Channel Islands Direct:

Well organised trip.

Arrangements worked very well and we had a pleasant experience..

Alan Birchall

Feefo-verifierat

MORECAMBE

2 years ago

Vad Alan Birchall sa om Channel Islands Direct:

nothing too much trouble

Fast efficient service and knowledgeable advice - nothing too much trouble

Martin Beck

Feefo-verifierat

West Midlands

2 years ago

Vad Martin Beck sa om Channel Islands Direct:

Highly recommended.

All the arrangements were smoothly and professionally undertaken. Good communication clear and concise web site. Highly recommend a visit to Jersey via Channel Islands Direct.

Stuart Wilson

Feefo-verifierat

2 years ago

Vad Stuart Wilson sa om Channel Islands Direct:

Would recommend Channel Islands Direct

Merrilyn Dracass

Feefo-verifierat

Totton

2 years ago

Vad Merrilyn Dracass sa om Channel Islands Direct:

Very well organised travel arrangements. Moore's Hotel well placed for walking around St Peter Port and its environs, but slightly disappointed in our room (216) which became very hot despite...

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Colin Martin

Feefo-verifierat

2 years ago

Vad Colin Martin sa om Channel Islands Direct:

Lovely trip to Guernsey

A very well organised trip. Everything was good, flight transfer and the Richmond hotel was excellent. The hotel was spotless and we were up graded to a superior room.

David Hodgkinson

Feefo-verifierat

2 years ago

Vad David Hodgkinson sa om Channel Islands Direct:

Very helpful when phoned with a couple of queries. Everything went smoothly both before and during the break. Good value for money and would recommend/use them again if the need arises.

Alan Irwin

Feefo-verifierat

2 years ago

Vad Alan Irwin sa om Channel Islands Direct:

Efficient prior to arrival then serious issues

Transport to the Radisson was arranged but when we went to the Tantivy desk to get this nobody knew anything about it and only after a lot of checking were we able to get this with no welcome pack...

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Claire

Channel Islands Direct

2 years ago

Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future. We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this. Thank you again for taking the time to contact us.

Betrodd kund

Feefo-verifierat

2 years ago

Very pleased with every thing,except we had NO meet and greet at the airport,and the transfer coach driver did not have us on his list,so refused too take us to the Hotel,another company offered to...

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Keith Swift

Feefo-verifierat

West Yorkshire

2 years ago

Vad Keith Swift sa om Channel Islands Direct:

Professional.

Professional and friendly making booking our holiday super easy. Knowledgeable when answering any queries.

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