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Omdömen för Channel Islands Direct | Kundtjänstomdömen för https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Visar alla 1,942 omdömen

Margaret Hood

Feefo-verifierat

2 years ago

Vad Margaret Hood sa om Channel Islands Direct:

Excellent service

Excellent service. They made sure my requirements were met both for the travel and hotel needs

Margery Cherry

Feefo-verifierat

Glasgow

2 years ago

Vad Margery Cherry sa om Channel Islands Direct:

An excellent company

Have used Channel Islands Direct for many years. Everything is usually straightforward and all paperwork delivered on time. The only minor issue I have had is that when I try to pay with my credit...

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Betrodd kund

Feefo-verifierat

2 years ago

Great personal service based on own experience

Fully intend to use them again and would happily recommend them

Pauline Johns

Feefo-verifierat

2 years ago

Vad Pauline Johns sa om Channel Islands Direct:

Perfect help

Excellent all services covered

Raymond Turner

Feefo-verifierat

Haywards Heath

2 years ago

Vad Raymond Turner sa om Channel Islands Direct:

Excellent service

Excellent website with various options. Simple to arrange with very little paper work. The whole holiday went smoothly and the choice of hotel was excellent.

Betrodd kund

Feefo-verifierat

2 years ago

Everything went smoothly and the booking was just as requested

Betrodd kund

Feefo-verifierat

2 years ago

Jersey

Brilliant service more than happy with staff facilities and communication delivered a fantastic holiday and will definitely use again

Helen Hugdell

Feefo-verifierat

2 years ago

Vad Helen Hugdell sa om Channel Islands Direct:

The booking procedure was easy and the staff very friendly There should have been a rep at the airport in Jersey to coordinate the transfers to the hotel, We arrived late in the evening after a...

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Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback regarding your recent trip to Jersey. We would like to extend our sincere apologies for the inconvenience you encountered upon your arrival at Jersey Airport, with you transfer. Upon reviewing your booking, our records indicate that our representative Linden contacted our transfer provided, and they confirmed a delay on their end .Unfortunately, it appears you had already arranged alternative transport due to the extended wait. We understand the frustration this situation must have caused, especially after a delayed flight, and we regret any added stress it may have caused you both. Thank you for bringing this matter to our attention, please rest assured we are taking steps to address it internally to prevent such issues in the future.

John Taylor

Feefo-verifierat

Lancashire

2 years ago

Vad John Taylor sa om Channel Islands Direct:

Excellent but lacking

Booking and itinerary were excellent, we didn’t hear from a Channel Island representative at all during the whole holiday. On previous Channel Island Direct holiday a representative was available...

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Sharon Taylor

Feefo-verifierat

Royton

2 years ago

Vad Sharon Taylor sa om Channel Islands Direct:

A very well planned itinerary. Easy to follow and all pick ups / transfers were on time. The accommodation was excellent.

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