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Omdömen för Channel Islands Direct | Kundtjänstomdömen för https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Visar alla 1,942 omdömen

Alan Haigh

Feefo-verifierat

Barnsley

2 years ago

Vad Alan Haigh sa om Channel Islands Direct:

Goid relaxing holiday

Booking system ok by phone Communication not great Hotel car hire and flights just as requested!

Peter Acton

Feefo-verifierat

2 years ago

Vad Peter Acton sa om Channel Islands Direct:

Channel Island made a mistake but the customer suffered and paid for it.

My low rating is to do with the booking process. I had to change my date of going to Jersey due to my wife having a potential life saving operation. I payed £150 to do this which is fine but the...

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Claire

Channel Islands Direct

2 years ago

Thank you Mr Acton for taking the time to speak to me this morning. I apologise again for the low level of service you received from us on this occasion, it is certainly not the usual high standards of care we offer our clients and this has been addressed internally. I have processed the refund as discussed and I hope you will consider Channel Islands Direct when making future travel plans so that we may have the opportunity to restore your faith in our services.

John Jones

Feefo-verifierat

2 years ago

Vad John Jones sa om Channel Islands Direct:

As promised

Betrodd kund

Feefo-verifierat

2 years ago

Having used this company previously, I would fully recommend to anyone.

Extremely helpful when booking the holiday and going the extra mile when we had to rebook due to flight control failure on original departure date.

David Lewis

Feefo-verifierat

2 years ago

Vad David Lewis sa om Channel Islands Direct:

Everything was very well organised from the flights to the transport to & from the hotel.The hotel Runnymede court was also very nice,good food & very friendly staffing

Betrodd kund

Feefo-verifierat

2 years ago

I have not given a headline yet?

Difficult to say as it was all done online. So I guess one cannot rate e-commerce.

Betrodd kund

Feefo-verifierat

2 years ago

Very good company to travel with.

Excellent. Kept us informed and loads of info

Joan Fuller

Feefo-verifierat

2 years ago

Vad Joan Fuller sa om Channel Islands Direct:

Excellent holiday in jersey

Excellent service with upto date information, checking on line and printing boarding passes. Transport arranged both ways and rep in hotel if required.

Betrodd kund

Feefo-verifierat

2 years ago

Friendly and helpful on phone but had problem getting confirmation of booking for transfer from hotel to airport on return home. Had to chase as promised confirmation e mails and calls not...

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Christopher Beck

Feefo-verifierat

2 years ago

Vad Christopher Beck sa om Channel Islands Direct:

Difficult to fault

The booking process was very straightforward and timely reminders were sent. The transfer from the airport was waiting even though the flight from Gatwick was late. The hotel was first class and the...

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