Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Paragon Recensioner

Visar alla 7,696 omdömen

Trusted Customer

Norfolk UK

9 years ago

Vad Trusted Customer sa om Paragon:

I've enjoyed a pleasent hastle free experience over the 12months of my account. I would certainly consider using you again Thankyou

Betrodd kund

9 years ago

Not impressed by difficulties in opening a joint account.

I found opening a joint account with my son, using money from a matured joint account, difficult. ( I already had an account with you.) We had to send documents to prove his identity, although he...

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Jemma

Paragon

9 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future.If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now https://www.paragonbank.co.uk/ParagonBank_Viewer/ParagonBank/contact-us

Kind regards, Jemma

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Top interest rates, brilliant online banking site.

I like everything about Paragon's online banking, They have really created a first-class system to allow people to manage their money. And it is so simple. Interest rates are amongst the best too.

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Simple & Easy

Easy to set up and very quick in installing our account

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Stressful and confusing

Having chosen what I required for a maturing Account replacement, you then confused the situation by taking me back to the details of the maturing A/C! Therefor I do not know if you have accepted my...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when you are going through the maturity process online. You will also receive a confirmation email which will re confirm the maturity rate you have selected for your reference. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind Regards, Jemma

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Provides clear information with a web site that is straightforward to use.

Trusted Customer

Bedford

9 years ago

Vad Trusted Customer sa om Paragon:

Excellent Savings Bank

Competitive interest rates. Online service very straightforward and easy to use. Very helpful staff when contacted via secure messaging. Paragon provide everything I want / need from as basic savings...

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Betrodd kund

9 years ago

Impersonal emails

Email sent 27 Sep does not include any identification of addressee. We are husband and wife and similar emails do not differentiate between us. A simple name would be appropriate and courteous. John...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the email you have received. Your feedback is important to help us improve for the future and we will be looking into this. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards, Jemma

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Good customer service

Friendly helpful lady - helped me through the online procedure.

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Very pleased with how quickly the account was set up and would definitely recommend Paragon Bank to others.

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