Hi Laura,
Thanks for leaving your feedback, and we're sorry to hear that items were missing from your order.
A member of our customer service team has reached out to gather more information and offer a resolution. Please reply at your earliest convenience.
In future, should you have any issues or questions, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
All of it. It's the only place I was able to get my purchase from. It's the only treat my dog will eat. You should have seen her face when I opened the package.
Excellent products, mostly branded goods & a great selection of items at bargain prices. Ordering & checkout process was easy & delivery was very quick.
Köpdatum: 23/09/2026
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Christina Conlon
Feefo-verifierat
GBR
7 days ago
Vad Christina Conlon sa om Online Pound Store:
Very quick service came packed well
Would definitely recommend and order again
Received parcel not in the time scale given. Upon opening my parcel, I received a broken item, clearly broken before sending it as there was no evidence in the box of the item being broken in...
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OPS TEAM
Online Pound Store
7 days ago
Hi,
Thanks for taking the time to share your feedback.
We are very sorry to hear that your parcel arrived late and that there was a broken item inside.
We hold our packaging team to high standards, so we take reports like this seriously and will be investigating this further to ensure quality standards are maintained.
We would love the chance to make this right for you immediately. A member of our customer service team has reached out for more information on this.
For any future issues or questions, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Having never shopped with this company before, I was initially apprehensive. However, I needn't have worried. Great service. Swift delivery. Although delivery charge was a little excessive.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.