I have only received half my order. The 2nd parcel is missing
OPS TEAM
Online Pound Store
3 days ago
Hi Pauline,
Thanks for taking the time to leave your feedback.
A member of our customer service team has reached out with an immediate resolution regarding your 2nd parcel that was damaged in transit.
Please reply at your earliest convenience so that we can get this resolved for you as soon as possible.
Should you have any issues or questions in the future, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
We sincerely apologise for the inconvenience caused.
Kind regards,
OPS
Find nearly every order arrives fast & everything is in the order, if anything is out of stock you know what it is before your order is sent out, they are getting new items in nearly every time i do...
Easy to order and pay not long to wait for goods to arrive, well and safely packed
Thank you
Produktomdömen
Köpdatum: 24/09/2026
0
Dela
VS
VALERIE SMITH
Feefo-verifierat
6 days ago
Vad VALERIE SMITH sa om Online Pound Store:
Fast service. packaged well.Good commu nication.Would recommend.
Produktomdömen
Köpdatum: 17/09/2026
0
Dela
LS
Laura Street
Feefo-verifierat
6 days ago
Vad Laura Street sa om Online Pound Store:
Missing items.
OPS TEAM
Online Pound Store
6 days ago
Hi Laura,
Thanks for leaving your feedback, and we're sorry to hear that items were missing from your order.
A member of our customer service team has reached out to gather more information and offer a resolution. Please reply at your earliest convenience.
In future, should you have any issues or questions, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
All of it. It's the only place I was able to get my purchase from. It's the only treat my dog will eat. You should have seen her face when I opened the package.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.