Item received super quick and well packaged. Was kept informed of delivery timelines from start to finish. Excellent customer service. Highly recommend and will definitely use this provider again.
OPS TEAM
Online Pound Store
1 month ago
Hi, Thank you so much for taking the time to leave us such a fantastic 5-star review!
We're thrilled to hear your order arrived quickly, safely packed, and that you were happy with the delivery updates along the way. Your support means a lot to our team, and we look forward to packing your next order!
Best regards,
OPS
Still not received order after a week paid next day delivery also was told lost in transit so they resent as priority Still not received it
OPS TEAM
Online Pound Store
1 month ago
Hi Caroline,
I am very sorry for the ongoing delay with your order and the frustration this has caused, especially after paying for Next Day delivery.
As discussed directly, we have escalated this, and your replacement order has been officially dispatched and is on its way to you via priority delivery.
Thank you for your patience while we work to get this resolved for you.
Best regards,
OPS
Great quality and prices pity about the fact it takes so long to get here to Northern Ireland. Also no elbow grease dishwasher tablets in my order.
OPS TEAM
Online Pound Store
1 month ago
Hi Heather,
Thank you so much for the review and for your feedback!
I’m so sorry for the delay in getting your order across to Northern Ireland, as well as the missing dishwasher tablets. I have just gone ahead and issued a full refund for those missing tablets to your original payment method today.
We really appreciate your patience and your kind words about our quality and prices, and we'll keep working on making our transit times to NI as fast as possible.
Kind regards,
OPS
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.