collection from shop goodThe website for order ; clunky -typed in narrow fit repeatedly and only showen wide fitting shoes.
Produktomdömen
Purnima Kedari
Next
11 months ago
Thank you for taking the time to leave your review. Stock checks should be made to prevent any issues like this. We're really sorry for the inconvenience you've been caused with this. Your feedback has been passed on to the warehouse to ensure more thorough checks are carried out going forward. To make sure everything is sorted for you, please reach out to us at feefo_queries@next.co.uk, and we'll do our best to help.
Köpdatum: 27/09/2025
0
Dela
TR
Trevor
Feefo-verifierat
GBR
11 months ago
Vad Trevor sa om Next:
Service was first class and the delivery boys were excellent at soft all of you thank you
Fine. I would like more detail available for how to request a refund for a not fit for purpose item.
Ujwal Mayavanshi
Next
11 months ago
There are 3 ways of returning the items back for a refund.
1 - Store
For store returns, you can return this back to the store anytime according to your convenience and you'll not require any paperwork or packaging for the returns.
2 - Royalmail
You can print you’re the return label from Royal Mail website also. Here is the link:
https://www.royalmail.com/track-my-return/pick-a-retailer.
3 - Evri
You can return the items back via parcelshop or we can arrange a collection for the returns via Evri.
I’m really sorry to hear this item didn’t meet your expectations — it must be frustrating when the fit and shape change so quickly, especially after washing. We want you to feel confident in your purchase, so you’re welcome to return or refund it if you’d prefer. Your feedback is very important to us and helps improve the quality of future designs.
Excellent service from Next. Sadly some of my items were cancelled after ordering but the refund was made quickly along with an email. However the the rest of the items arrived quickly and in...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.